4th SICB -2016

Permanent URI for this collectionhttp://repository.kln.ac.lk/handle/123456789/15479

Browse

Search Results

Now showing 1 - 2 of 2
  • Thumbnail Image
    Item
    Evaluating the Success Factors of Enterprise Resource Planning
    (Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2016) Gomes, C.C.; Thilakarathne, C.R.
    Many organizations have not invested adequate time when it comes to software selection, business case justification, benefits realization or post-implementation audits when there are using ERP systems. In light of such a high failure rate, many authors have proposed success measurement models in order to identify success factors that would help organizations to achieve success in ERP implementation. The purpose of the study is to provide a set of guidelines in the form of a model that would present critical success factors that needs to be considered when Implementing ERP systems. This could be beneficial for a project team that is handling ERP implementation. As mentioned in previous chapters, research on ERP success factors has been either conducted using IS models or through research conducted with focus on ERP implementation process. The study also aims to clarify the relationship between these two approaches. The research takes a deductive approach. A quantitative research method is selected to felicitate the deductive approach taken to conduct the research. A Judgmental or Purposive sampling technique is used in order to conduct the survey. The people chosen for the sample should be key informants on ERP systems. Fully structured questionnaire was used which covers the selected dimensions and identified factors derived from secondary research. Factor analysis applied in the analysis to identify the relationships between different factors and examine the significance of each factor. Factors under management not only has an effect towards the IS success measurement models but also throughout the ERP implementation process. Hence IS models need to take into account of the effect that management factors have towards the IS success measurements.
  • Thumbnail Image
    Item
    Impact of Critical Factors on Failure of ERP Implementation: With Special Reference to ABC Company
    (Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2016) Jayawardhane, M.R.; Jayathilake, P.J.
    Organizations are making more significant investments on information systems like ERP system in order to challenge the modern dynamic business environment. Even though the use of ERP system is more popular, many of system implementations are unsuccessful. This study aims to investigate the impact of critical failure factors on the failure of ERP implementation according to the perspective of ERP end users at ABC Company. Data collected from 97 ERP end users through a standard questionnaire. Correlation and regression analysis have been utilized as an analysis method. Findings revealed that critical failure factors such as poor project management, poor training and development, poor business process reengineering have significant positive impact on failure of ERP implementation at ABC Company. This framework can be used as a guideline to recognize the failure factors that deserve more attention during ERP implementations.