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Browsing 7th HRM Student Research Symposium 2020 by Subject "Banking Industry, Emotional Labor, Employee Performance, Wellbeing"

Browsing 7th HRM Student Research Symposium 2020 by Subject "Banking Industry, Emotional Labor, Employee Performance, Wellbeing"

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  • Padmasiri, H.R.D.S.; Karunarathne, R.A.I.C. (Department of of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2020)
    Although, the prior research extensively examined the antecedents of employee performance, a little is known about the effect of emotional labor on employee performance, particularly in the Sri Lankan context. Hence, ...

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