Digital Repository

The Impact of Perceived Organizational Support on Organizational Citizenship Behavior: The Mediating Effect of Employee Engagement

Show simple item record

dc.contributor.author Lankathilalaka, D. S. M.
dc.contributor.author Janadari, M. P. N.
dc.date.accessioned 2019-05-22T10:04:36Z
dc.date.available 2019-05-22T10:04:36Z
dc.date.issued 2018
dc.identifier.citation Lankathilalaka, D. S. M. and Janadari, M. P. N. (2018). The Impact of Perceived Organizational Support on Organizational Citizenship Behavior: The Mediating Effect of Employee Engagement. 5th HRM Student Research Symposium 2018, Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka.P.24 en_US
dc.identifier.uri http://repository.kln.ac.lk/handle/123456789/20210
dc.description.abstract Nowadays employees are not only concern about the pay which they receive for their work, but also about how organization values their contribution and care about their well-being. Thus, employees expect from employers, to accommodate them with long-term, perceived organizational support at work. Therefore, employers focused on maintaining a sustainable workforce by promoting perceived organizational support which ultimately leads to build high levels of organizational citizenship behavior. The main purpose of this study is to identify the impact of perceived organizational support on organizational citizenship behavior by considering the mediating effect of employee engagement in staff and officer grade employees at People’s Bank in Colombo Region. Data were collected from 140 staff and officer grade employees through a survey questionnaire. The study sample was selected using the simple random sampling technique. Data analysis was performed by using the Statistical Package for Social Sciences (SPSS). The results indicated that there is a positive moderate relationship between perceived organizational support and organizational citizenship behavior with the mediation effect of employee engagement. Furthermore, the findings of the study indicated that employee engagement partially mediates the impact of perceived organizational support and organizational citizenship behavior en_US
dc.language.iso en en_US
dc.publisher 5th HRM Student Research Symposium 2018, Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka en_US
dc.subject Perceived Organizational Support en_US
dc.subject Organizational Citizenship Behavior en_US
dc.subject Employee Engagement en_US
dc.title The Impact of Perceived Organizational Support on Organizational Citizenship Behavior: The Mediating Effect of Employee Engagement en_US
dc.type Article en_US


Files in this item

This item appears in the following Collection(s)

Show simple item record

Search Digital Repository


Browse

My Account