Commerce and Management
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Item Enhancing Employee Performance in Sri Lanka's Hospitality Industry: The Roles of Organizational Culture, Autonomy, and Counselling(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2024) Dangalla, D. K. T.; Prabuddha, C.; Amarasinghe, T. W. G. M. R.The hospitality industry in Sri Lanka is a vital contributor to the economy but faces challenges like high staff turnover, skill gaps, and employee dissatisfaction. This study examines the impact of organizational culture, job autonomy, and counselling on employee performance, focusing on the mediating roles of motivation and organizational commitment. Using a survey of 350 operational-level employees in Colombo city hotels, the research employs quantitative methods, including regression analysis. Findings reveal that job autonomy and counselling significantly enhance employee performance, while organizational culture shows no direct impact. Motivation and organizational commitment mediate the relationships between these variables and performance, highlighting their importance in fostering workforce productivity. These insights provide actionable recommendations for hotel management to improve employee satisfaction and service quality, ultimately strengthening the sector’s sustainability and success. This study enriches literature by addressing performance challenges specific to Sri Lanka’s hospitality industry.Item IMPACT OF WORK LIFE BALANCE ON EMPLOYEE JOB PERFORMANCE OF GENERATION Z IN ABC COMPANY SRI LANKA(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Rajapaksha, R.M.M.M.; Gunasekara, V.M.The Job performance of employees is an important determinant of the success of any company. Many of the determinants of job performance have been investigated in the extensive literature, job performance has been under-investigated and its impact on job performance in the logistics industry has not yet been studied significantly in the Sri Lankan context. Bridging the gap in the context, the current study assessed the impact of work-life balance on the job performance of Gen Z employees of ABC Company in the Logistics industry in Sri Lanka. Work-life balance is measured by three dimensions, namely schedule flexibility, manager support and job autonomy. In this research, the focus was only on the job performance of Gen Z employees of ABC Company. For this, a cross-sectional study was conducted among a sample of 115 employees in the organization. Primary data were collected through a standard questionnaire. The collected data was analyzed using correlation, regression and descriptive statistics using SPSS. Finally, it was found that there is a positive relationship between manager support and employee job performance, a positive relationship between job autonomy employee and job performance, and a positive relationship between schedule flexibility and employee job performance. Overall, it was revealed that there is a positive relationship between work-life balance and employee job performance.Item The Impact of Job Resources and Personal Resources on Work Engagement in Apparel Sector in Gampaha District in Sri Lanka(5th HRM Student Research Symposium 2018, Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2018) Wijesundara, G. A. D. S.; Thisera, T. J. R.In recent years, work engagement becomes a hot topic in the business world especially in the apparel sector. The present study investigates the impact of job resources (i.e., job autonomy supervisory support, reward and recognition) and personal resources (i.e., self-efficacy and optimism) on work engagement in the apparel sector managerial level employees in Sri Lanka. A standard questionnaire was used to gather data from the managerial level employees in apparel companies located in Gampaha District in Sri Lanka. Hypothesized model was tested using simple linear regression. Results indicated that there is a positive impact of job resources and personal resources on work engagement. Further, this research enhances the empirical knowledge regarding the work engagement, job resources and personal resources in Sri Lankan contextItem The Impact of Workplace Characteristics on Work-Family Conflict of Females in Status-Reversal Families(5th HRM Student Research Symposium 2018, Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2018) Hansika, A. S.; De Alwis, A. C.This study investigates whether the work place related factors has the ability to affect to reduce Work-Family Conflict (WFC) of females in status-reversal families. Objective of the study determines whether workplace characteristics (supervisory support, co-worker support, schedule control, reward and financial benefit, job autonomy) significantly reduce work-family conflict of females who belong to status-reversal families. Data were collected through standard questionnaire for this quantitative study. 72 females in status-reversal families were selected for the sample under the convenience sampling method from dual-income families in Sri Lanka. Data were analyzed through multiple linear regression and coefficient correlation. Previous literature findings indicate that five independent variables of supervisory support, co-worker support, schedule control, reward and financial benefit, job autonomy has a negative influence or reduce WFC according to their respective samples. With the purpose of confirming the accepting or rejecting the previous findings, current study conducted the research analysis in Sri Lankan context. However in this context those five work place factors has rejected and simply it means there is a negative relationship with WFC of females in status reversal families in Sri Lankan context.Item Determinants of Employee Engagement: Evidence from Indian Industries(Faculty of Commerce and Management Studies, University of Kelaniya, 2015) Mohapatra, A.K.D.; Choudhury, S.‘Employee engagement’ has occupied the Centre stage of corporate management today for its apparent linkage with enhanced organizational productivity. Various studies have indicated that firms with higher number of engaged employees have lower operating costs, lower attrition, greater talent pool, higher morale, higher customer satisfaction and higher profits. This study undertaken in the Indian industrial set up based on primary data collected from 169 respondents reveals that employees’ age, experience, educational qualifications and gender have a significant bearing on their engagement levels. The study further reveals that employee engagement receives equal importance from the private and the public sector firms in India. Also, six major factors, namely, organization culture, job profile and accountability, compensation and benefits, resources at work, caring attitude of organization, and communication, are found to be the major determinants of employee engagement in the Indian industries.