Commerce and Management

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Start date: 2024Subject: search.filters.subject.Job Autonomy

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    Enhancing Employee Performance in Sri Lanka's Hospitality Industry: The Roles of Organizational Culture, Autonomy, and Counselling
    (Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2024) Dangalla, D. K. T.; Prabuddha, C.; Amarasinghe, T. W. G. M. R.
    The hospitality industry in Sri Lanka is a vital contributor to the economy but faces challenges like high staff turnover, skill gaps, and employee dissatisfaction. This study examines the impact of organizational culture, job autonomy, and counselling on employee performance, focusing on the mediating roles of motivation and organizational commitment. Using a survey of 350 operational-level employees in Colombo city hotels, the research employs quantitative methods, including regression analysis. Findings reveal that job autonomy and counselling significantly enhance employee performance, while organizational culture shows no direct impact. Motivation and organizational commitment mediate the relationships between these variables and performance, highlighting their importance in fostering workforce productivity. These insights provide actionable recommendations for hotel management to improve employee satisfaction and service quality, ultimately strengthening the sector’s sustainability and success. This study enriches literature by addressing performance challenges specific to Sri Lanka’s hospitality industry.
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    IMPACT OF WORK LIFE BALANCE ON EMPLOYEE JOB PERFORMANCE OF GENERATION Z IN ABC COMPANY SRI LANKA
    (Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Rajapaksha, R.M.M.M.; Gunasekara, V.M.
    The Job performance of employees is an important determinant of the success of any company. Many of the determinants of job performance have been investigated in the extensive literature, job performance has been under-investigated and its impact on job performance in the logistics industry has not yet been studied significantly in the Sri Lankan context. Bridging the gap in the context, the current study assessed the impact of work-life balance on the job performance of Gen Z employees of ABC Company in the Logistics industry in Sri Lanka. Work-life balance is measured by three dimensions, namely schedule flexibility, manager support and job autonomy. In this research, the focus was only on the job performance of Gen Z employees of ABC Company. For this, a cross-sectional study was conducted among a sample of 115 employees in the organization. Primary data were collected through a standard questionnaire. The collected data was analyzed using correlation, regression and descriptive statistics using SPSS. Finally, it was found that there is a positive relationship between manager support and employee job performance, a positive relationship between job autonomy employee and job performance, and a positive relationship between schedule flexibility and employee job performance. Overall, it was revealed that there is a positive relationship between work-life balance and employee job performance.