Commerce and Management

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Author: search.filters.author.De Silva, G.H.B.A.Subject: search.filters.subject.Job Satisfaction

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    IMPACT OF MACHINE OPERATORS’ EMOTIONAL INTELLIGENCE ON JOB SATISFACTION AT MICHELIN LANKA (PVT) LTD
    (Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Senarathna, B.D.K.G.; De Silva, G.H.B.A.
    This study examines the impact of emotional intelligence on job satisfaction among machine operators at Michelin Lanka (PVT) Ltd, a labor-intensive tire manufacturing company. Given the industry's reliance on human resources, employee satisfaction is crucial for productivity and operational success. However, low job satisfaction among machine operators has been observed, necessitating an exploration of emotional intelligence as a contributing factor. A quantitative research design was employed, using a self-administered questionnaire based on a five-point Likert scale. The study surveyed 220 machine operators, with 178 valid responses collected via Google Forms. Data were analyzed using SPSS version 23.0, applying descriptive statistics, correlation analysis, and regression analysis to examine the relationship between emotional intelligence and job satisfaction. The findings indicate a significant positive correlation between emotional intelligence and job satisfaction. Employees with higher emotional intelligence, particularly in self-awareness, self-management, social awareness, and relationship management, reported greater job satisfaction. These insights suggest that enhancing emotional intelligence through targeted training and development programs could improve job satisfaction, employee motivation, and overall productivity. The study contributes to the understanding of emotional intelligence in labor-intensive industries, providing practical recommendations for Michelin Lanka’s management to implement strategies that foster emotional intelligence and enhance workforce satisfaction.
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    THE IMPACT OF ORGANIZATIONAL CULTURE ON EMPLOYEE TURNOVER INTENTION: EVIDENCE FROM A RUBBER PRODUCT MANUFACTURING COMPANY IN SRI LANKA
    (Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Jayasiri, K.A.H.I.; De Silva, G.H.B.A.
    This study examines the relationship between organizational culture and employee turnover intention, with a particular focus on the mediating role of job satisfaction among executive employees in a rubber product manufacturing company in Sri Lanka. A quantitative research design was employed, collecting data from 124 executive employees through a structured questionnaire. Regression and mediation analyses were conducted to assess the direct and indirect effects of organizational culture on turnover intention. The findings indicate that clan and adhocracy cultures significantly reduce turnover intention by fostering collaboration, trust, and innovation in the workplace. In contrast, market culture has a moderate negative impact on turnover intention due to its competitive nature, while hierarchy culture exerts the least influence, as its rigid structure may hinder employee satisfaction. The results confirm that organizational culture significantly impacts job satisfaction and turnover intention, with job satisfaction acting as a mediator. The study suggests that fostering supportive and innovation-driven organizational cultures enhances job satisfaction and reduces turnover intention. Practical recommendations include promoting participative decision-making, balancing performance orientation with employee well-being, and incorporating flexibility within structured systems. However, the study's focus on a single organization and its cross-sectional design limit generalizability, highlighting the need for longitudinal and multi-industry research to validate these findings further.
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    IMPACT OF ORGANIZATIONAL CLIMATE ON JOB SATISFACTION OF PRODUCTION EMPLOYEES IN ABC PVT LTD
    (Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Wedagedara, W.B.M.L.; De Silva, G.H.B.A.
    This study investigates the relationship between organizational climate and job satisfaction among production employees at ABC Pvt Ltd, a key player in Sri Lanka’s manufacturing sector. Addressing a gap in existing research, this study examines how leadership style, rewards and recognition, and the physical work environment influence job satisfaction in a Sri Lankan context—an area that has been widely studied in Western settings but remains underexplored in local manufacturing industries. A quantitative, cross-sectional research design was employed, with data collected through self-administered questionnaires distributed to 108 production employees. The collected data were analyzed using correlation and regression analysis via SPSS. The findings indicate a significant positive relationship between organizational climate factors and job satisfaction. Specifically, leadership style accounted for 14.5% of the variance in job satisfaction, rewards and recognition contributed 21.4%, and the physical work environment explained 27.7%. These findings highlight the importance of fostering a supportive organizational climate through effective leadership practices, structured reward systems, and improvements in the physical work environment. This study contributes to the understanding of organizational behavior in Sri Lankan manufacturing firms and offers practical insights for human resource management to enhance employee satisfaction, retention, and overall organizational performance.