Kelaniya Journal of Management
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Item Post Succession Performance of Medium Size Family Owned Business in Sri Lanka(Kelaniya Journal of Management, 2014, 2014) De Alwis, C.Post succession performance of family owned businesses has become ineffective. Literature specifies that inter-generational succession is the prime cause for succession failures. In this setting, current family owned ...Item Identification of Challenges to Attract Public Private Partnerships for Power Generation Infrastructures: A Review(Kelaniya Journal of Management, 2020, 2020) Fernando, S.N; Nanayakkara, K.G.M.Although the required capital investments for electricity generation infrastructure from 2018 to 2037 have been projected around USD 14,568 in Sri Lanka, Ceylon Electricity Board is not in a position to meet this requirement ...Item Influence of employees’ perceived organizational support and job performance on customer satisfaction: an empirical support from Nepalese hospitality sector(University of Kelaniya, 2016) Biswakarma, G.This study investigated the interrelationship of Perceived Job Performance (PJP), Perceived Organizational Support (POS) and International Customer Satisfaction (CS) in Nepalese hospitality sector. The data were collected with 152 international customers and 158 hotel employees. Results indicate that Perceived Job Performance and Perceived Organizational Support is directly related to International Customer Satisfaction, though no direct effect of Perceived Organizational Support over Customer Satisfaction was found. Perceived Organizational Support significantly mediates partially between Perceived Job Performance and Customer Satisfaction. Thus, Perceived Job Performance can strongly relate with achieving higher level of Customer Satisfaction in hospitality sector with mediations of Perceived Organizational Support. It signifies that hospitality industry in Nepal, should pledge a proper inventiveness in the direction of creating an organizational employee supportive environment that need to increase the effect of job performance towards achieving the ultimate goal of customer satisfaction.Item Tea tourism as a marketing tool: a strategy to develop the image of Sri Lanka as an attractive tourism destination(University of Kelaniya, 2016) Fernando, P.I.N.; Rajapaksha, R.M.P.D.K.; Kumari, K.W.S.N.Tourism is one of the world’s largest industries as well a provider of employments over to 100 million populations around the world. Niche tourism refers to strategy that specific tourism product personalized to meet the needs of a particular tourist segment. Hence Tea tourism has been identified as one niche Tourism segment emerged with novel concept of sustainable and nature based eco-friendly tourism. Research objective is to identify the potentials to promote Sri Lanka as a tea tourism destination with special reference to Badulla and Nuwara Eliya districts by investigating the tea tourists’ attitudes, expectations and destination attributes and local community involvement for tea tourism. Sample consists with 173 tea tourists and structured questionnaire and semi structured interviews were adopted in primary data collection. The numerous potentials have been identified which will be in capable of promoting tea tourism. Destination image building with the brand name of “Ceylon Tea”, global promotional campaigns with the collaboration of Social Media Marketing tools as well introducing sustainable tourism experience packages has been recommended.Item Use of image processing to easy e-content reader for physically differently-abled personnel(University of Kelaniya, 2016) Mithrasena, A.H.R.P.; Kulasekara, D.M.R.; Wedasinghe, N.Differently-abled or disability is distinct as limitation of a person’s ability to carry out the activities of daily living, to the level that he or she may need help in doing so. The differently-abled personnel, especially people with various amputations face the issue of not being able to use the devices that allow them to access e-content properly. In this paper, here suggest an application that is able to scroll the page of an e-content with the help of human face. The face is identified and tracked in real-time to use their actions for scrolling events. The basic strategy for detection is fast extraction of the face of the image in front of the screen with image processing technology. Between-the-Eyes is selected as a face representative because of its features are common to most people and is easily seen for a varied range of face orientation. After identifying the face, the head movement is used to trigger the scrolling event based on the suggested proposed systemItem Reflection of university extra-curricular activities of a candidate in employee selection: a descriptive study of HRM related jobs(University of Kelaniya, 2016) Siriwardhana, P.N.K.; Weerasinghe, T.D.The main purpose of this study was to identify whether there is a significant value given to the graduates who have engaged in university extracurricular activities in the selection process for a Human Resource Management related job. Further, the current study was designed to identify the industry perception about graduates those who have engaged in extracurricular activities, and who did not. This is a cross sectional descriptive research in nature. A standard questionnaire was used to collect the primary data through a survey. The respondents were the professionals who are directly engaging in the selection process selected from 40 private sector organizations in Sri Lanka. Descriptive statistics, paired sample t-test and one-way ANOVA were used to analyze the data and make conclusions. Findings revealed that the private sector organizations significantly believe that graduates who have engaged in university extracurricular activities might have developed more skills, good personal qualities and other relevant employability behaviors than graduates those who haven't engaged. Thought the belief was that, further, it was identified the engagement in extracurricular activities is not a significant reason to get selected for a HR related job in the industry. It was found that the perception regarding undergraduates who have not engaged in extracurricular activities is not varying from industry to industry. But, findings revealed that the perception, and the given due recognition for undergraduates who have engaged in extracurricular activities is industry specific.Item Images of person-organization fit: elements affecting employee organizational behavior(University of Kelaniya, 2016) Barylska, I.S.The purpose of the paper is to build upon the existing literature a new approach to person-organization fit, in particular, employees’ perception of the P-O fit, taking into consideration two main criteria: 1) the level of formalization as a company’s characteristics and 2) an employee’s certainty orientation as a person’s characteristics. The congruence between the situational factor (level of formalization) and personal traits (certainty orientation) influence individual organizational behavior. A two-dimension model illustrated by a four-element matrix is created by the author to present the concept and describe employees’ organizational behaviors. There are four images of P-O fit developed in the paper: 1) a kayak on a stormy ocean 2) ferries on a lake, 3) a cruise ship in a pond and 4) yacht on friendly seas.Item Credit risk management and shareholder value creation: with special reference to listed commercial banks in Sri Lanka(University of Kelaniya, 2016) Perera, L.A.S.; Morawakage, P.S.The main aim of this study is to investigate the effect of credit risk management on the shareholder value in listed commercial banks in Sri Lanka. The research has used only the secondary data for the purpose of analysis and the sources of data include the annual reports of selected quoted public banks. This study employed return on shares to measure the shareholder value while non-performing ratio, Capital adequacy ratio and Loans to deposits ratio have been used as the indicators of the credit risk management of the banks. Regression models were employed to do the empirical analysis and focuses on the descriptions of the output obtained from the SPSS. The findings reveal that credit risk management has a significant effect on shareholder value in all eight banks. Among the three credit risk management indicators, NPLR has the most significant effect on the return on shares. Through the results of the study it can be concluded that null hypothesis can be rejected since there is a significant relationship between credit risk management and shareholder value.Item Impact of internal governance on creating entrepreneurial universities: a study based on Sri Lankan universities(University of Kelaniya, 2016) Perera, L.N.S.; Senarath, S.A.C.L.Becoming an entrepreneurial university is the key strategy that needs to be adopted by public universities at present. When becoming an entrepreneurial university they need to adopt innovative and entrepreneurial approaches in the provision of their products and services and develop partnerships, networks and other relationships with public and private organizations. To adopt for all these internal governance structure (university structure and leadership) of the public universities plays a key role. This research intends to identify how far Sri Lankan public universities organizational structure and entrepreneurial leadership behavior has supported on becoming entrepreneurial universities. The study has developed two hypothesis and primary data collected from four public universities has been analyzed through regression analysis. Finally, outcomes of this research identified that university structure has a significant negative impact in the process of becoming an entrepreneurial university as well as entrepreneurial leadership behavior is still lacking from Sri Lankan context.Item Customer based brand equity for empowering Sri Lanka as a tourism destination: with special reference to tea tourism(University of Kelaniya, 2016) Koththagoda, K.C.; Thushara, S.C.Tea tourism is one of the alternative forms of tourism which is being operated in the tea growing regions in the world. Sri Lanka also can benefit from adopting and promoting tea tourism. The main purpose of this study is to propose a practical model to empower Sri Lanka as a tea tourism destination. In this study, Keller’s constructs of the pyramid of brand equity, including brand salience, brand performance, brand imagery, brand judgments, brand feelings, and brand resonance, are investigated and their relationships with brand equity, as well as their effects on customer loyalty and satisfaction in Tea tourism in Sri Lanka are determined. The statistical population of the present study is all foreign visitors from tea estates based recreational sites in Sri Lanka. The data were collected by administering questionnaire. The sample consisted with 385 randomly selected individuals. The research hypotheses were tested through structural equation modeling and the final model was confirmed. The findings of the study revealed that only the relationships between brand salience and customer loyalty, brand imagery and brand performance towards brand equity were not significant, and all other relationships were significant. Also, fit indices obtained from the conceptual model indicates that model is valid in explaining the relationships among variables to empower Sri Lanka as a Tea Tourism destination. Therefore this proposed model emphasized how marketers should design and implement the effective marketing programs to empower Sri Lanka as a tea tourism destination. In this way, Sri Lanka can be positioned as one of the attractive and more competitive tea tourism destinations in the world which in turn could make a positive impact on foreign exchange, employment oportunities and other economic factors.