Kelaniya Journal of Management
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Item Workplace Stress as a Predictor of Absenteeism of the Employees of Selected Manufacturing Firms in Lagos State, Nigeria(Faculty of Commerce and Management Studies, University of Kelaniya., 2024) Aremo, M. O.; Olanipekun, L. O.; Ajayi, A. M.Absenteeism whether voluntary or involuntary is a manifestation of continued stress whose outcome is highly negatively engender poor results as well as low delivery of tasks among employees. One hundred and fifty (150) employees of five selected manufacturing firms in Lagos State served as respondents for the study through purposive and convenience sampling methods. Findings revealed that a significant and positive nexus was found between emotional exhaustion and voluntary absenteeism with “0.743>0.5”; also, a strong and positive correlation existed between psychological consequences and involuntary absenteeism with “0.913>0.5”. The study concluded that activities in the manufacturing environment is massive and has huge propensity to induce stress and high burnout rate thus culminating into high level of work alienation and absenteeism. Therefore, management should on a constant basis lookout for activities that poses stress on employees, such should be given rapt attention and curtailed to avoid work estrangement within and among employees.Item Assessing the Impact of Big Five Personality Traits on Job Performance: A Study in Association with Insurance Agents in Northern Province, Sri Lanka(Faculty of Commerce and Management Studies, University of Kelaniya., 2024) Harikaran, S.; Dassanayake, D. M. C.The flourishing life insurance industry in Sri Lanka underscores the pivotal role of insurance agents in advancing revenue streams and overall success. This study examines the nexus between the Big Five personality traits and the Job performance of insurance agents in the life insurance companies in the Northern Province of Sri Lanka. The independent variables encompass the dimensions of openness to experience, conscientiousness, extraversion, agreeableness, and emotional stability, while the dependent variable comprises job performance. A stratified random sampling approach was employed to distribute 300 structured questionnaires among insurance agents in life insurance companies. The collected data were analyzed by using different statistical techniques. The outcomes of the multiple regression analysis underscore a substantial impact of all Big Five personality dimensions excluding agreeableness on job performance. These findings offer valuable insights for insurance agents, aiding them in making informed career choices. Simultaneously, life insurance company managers can leverage this research to refine their selection criteria, ensuring the recruitment of individuals whose personalities align with the dimensions that significantly impact job performance in the industry and identify the training needs for the personality development of the insurance agent in the life insurance companies in Sri Lanka.Item Why People Procrastinate on Facebook: Case Study from Employed and Unemployed Facebook Users in Sri Lanka(Faculty of Commerce and Management Studies, University of Kelaniya., 2024) Lakchan, U. G. C.; Samaraweera, G. C.; Rathnayake, T. H.Procrastination is the intentional postponing of a necessary or devoted task, which can have a number of adverse impacts, including distress, physiological health issues, poor work performance, and subpar academic success. The study aims to analyze and compare procrastination levels among employed and unemployed Facebook users, exploring the reasons behind their procrastination, which is crucial from both an economic and informational perspective. Additionally, it seeks to investigate the association between procrastination on Facebook and the users' education levels. The study also examines how procrastination on Facebook differs between males and females. Positivistic research Philosophy, deductive approach and explanatory research design were deployed for this study. The study used convenience sampling technique and, 300 employed and unemployed Facebook users were taken for analysis of Independent sample test, Anova test and post hoc-tukeys test. Accordingly, five factors namely notification features, immersive decision features, surveillance of presence, identification features, and interaction features were utilized to gauge the degree of procrastination. The findings of this study outlined the causes of procrastination and revealed a substantial difference between employed and unemployed Facebook users in terms of procrastination levels on social media sites. Additionally, results showed that there is a considerable variation between males and females too. The findings will provide a deep knowledge for marketers, psychologists and for academics as well.Item Impact of Abusive Supervision on Affective Commitment with the Moderating Role of Self-Control Capacity of Non-Managerial Employees in Apparel Industry: A Sri Lankan Perspective(Faculty of Commerce and Management Studies, University of Kelaniya., 2024) Sivapathasundharam, S.; Jayasekara, P.The study examines the influence of abusive supervision on affective commitment among non-managerial employees in the Sri Lankan apparel industry, focusing on the potential moderating role of self-control capacity. Data was gathered from 257 randomly selected non-managerial employees from three knitted export organizations in Sri Lanka using self-administered questionnaires. The data were analyzed using SPSS 23. The results indicate a significant negative impact of abusive supervision on affective commitment, consistent with previous research findings. However, the study found that the moderating effect of self-control capacity was not statistically significant. This suggests that even though non-managerial employees may possess a moderate level of self-control capacity, it may not be adequate to mitigate the impact of abusive supervision on affective commitment. These findings highlight the critical necessity for organizations within the Sri Lankan apparel industry to address abusive supervision behaviours and to implement strategies aimed at enhancing employee retention in organizations.Item Factors Affecting Failure of Rural Entrepreneurs: Special Reference to Teldeniya Divisional Secretariat Area in Kandy District, Sri Lanka(Faculty of Commerce and Management Studies, University of Kelaniya., 2024) Madhuwanthi, S. M. C.; Perera, G. A. T. R.; Somasiri, J. K. S. P.This study aims at identifying factors affecting to failure of rural entrepreneurs and to examine moderate impact of financial literacy over the failure of rural entrepreneurs. This quantitative study investigates rural entrepreneurial failure in Sri Lanka's Teldeniya Divisional Secretarial Area. A sample of 187 entrepreneurs, who experienced failure, was surveyed, focusing on factors like risk aversion, perseverance, and financial literacy as a moderating influence. Objectives included identifying failure contributors and examining financial literacy's moderating impact on rural entrepreneurship. The study highlights key competencies and their relationship with failure, emphasizing financial literacy's role. It contributes valuable insights for governments, development organizations, and rural entrepreneurs to address failure causes and leverage financial literacy for improved outcomes. The findings hold practical applications for enhancing rural entrepreneurship in Teldeniya and similar areas.Item Shattering the Glass Ceiling: Insights into Women's Pathways to Leadership in Sri Lanka(Faculty of Commerce and Management Studies, University of Kelaniya., 2024) Herath, H. M. T. S.; Surangi, H. A. K. N. S.; Hemasiri, T. N.Although much research has been done on the glass ceiling phenomena in recent years, the question remains unsolved because the barriers themselves receive more attention than the ways in which women break through them. This study explores the factors that affected women who tried to break through the ceiling. This research follows a qualitative exploratory research approach. Seven semi-structured interviews with women in top positions in Sri Lanka provided the data for the study. Data were analysed and interpreted using thematic analysis. Findings revealed that three main factors affecting women's career advancement: individual factors like emotional stability and self-confidence, organizational factors like supportive work environments and policies, and cultural factors like attitudes towards Sri Lankan women. The findings offer recommendations for increasing female representation in top positions and suggest future research using a quantitative approach in different Sri Lankan contexts.Item How Causal Dimensions of Product Harm Crisis Shape Consumer Moral Reputation towards the Crisis Company and Brand Crisis: The Moderating Role of Perceived Societal Damage(Faculty of Commerce and Management Studies, University of Kelaniya., 2024) Samaraweera, G.C.; Lakmali, M.G.T.Irrespective of many management strategies, product harm crises, discrete, well-publicized occurrences in which products are found to be defective and dangerous, are increasing at an accelerating rate throughout the globe with negative consequences for companies and brands. It alarms the importance of scrutinizing this worst nightmare from a new empirical angle while focusing on the ethical eye of consumers. Therefore, the present study attempts to explore how causal dimensions of product harm crisis related to two Attributional grounds (company accused and consumer accused) shape consumer moral reputation towards the crisis company and crisis brand in product harm crises. A self-administrated, questionnaire was used to examine how Sri Lankan (n= 492) and Chinese (n=492) young consumers see company and brand through their ethical eye that reflects their moral reputation. Results revealed that consumer morally views company and brand in an entirely different way under the two Attributional grounds that ultimately affects brand equity and purchase intention of the crisis brand. There exist significant negative and positive links between consumer moral reputations towards the crisis company and crisis brand respectively, under consumer accused crisis. Subsequently, consumer moral reputation towards the crisis company has a significant negative link with consumer brand equity, while consumer moral reputation toward the crisis brand has a positive link with consumer based brand equity under consumer-accused crisis. This study provides new insights for the companies to manage such crises, while safekeeping the brand equity in midst of product harm crisis.Item Pushed or Pulled? Becoming Gig Workers in Sri Lanka(Faculty of Commerce and Management Studies, University of Kelaniya., 2024) Ramamoorthy, V.; Adikaram, A.S.The gig economy is expanding with more workers joining digital labour platforms globally. Gig work has become popular in Sri Lanka as well, especially during the recent past. Since the gig economy is still a relatively new concept in Sri Lanka, the area is understudied. Hence, the objective of this research is to examine what motivates Sri Lankans to become digital workers. We use push-pull theory as the theoretical lens of the study. Based on qualitative research methodology under the interpretive research paradigm, 22 digital workers from various backgrounds were interviewed in person to identify their motives and experiences with web- based digital labour platforms. This study found four important reasons for Sri Lankans to choose digital work, 1) pursuit of passion 2) pursuit of money (earning in foreign currency, gaining financial independence and an additional source of income), 3) pursuit of agency and 4) pursuit of developmental opportunities. While the motivation for participants to join gig work was mainly identified as pull motivation, in some instances it was identified that the participants were also pushed to join gig work.Item Audit Quality and Earnings Management: Evidence from Sri Lanka: Food & Beverage and Hotel Sectors(Faculty of Commerce and Management Studies, University of Kelaniya., 2024) Randenigala, C.J.; Wijesinghe, M.R.P.The company's earnings are crucial for investors' decision-making since they provide emblems about value-creating ability. However, with the possibility of manipulating earnings, the whole purpose of financial reporting becomes valueless. External independent auditing can be identified as a control mechanism that minimises earnings management. This study examines the impact of audit quality on earnings management in the food and beverage sector and hotel companies in the Colombo Stock Exchange from 2013 to 2019. The real earnings management approach and total accruals are used to measure the earnings quality, while audit firm size, presence of the audit committee, frequency of the audit committee meetings and audit timeliness are the audit quality proxies. The study used regression analysis as the main analysis tool, and the findings reveal the existence of earnings management in the food and beverage and hotel sectors. Fascinatingly, audit quality does not significantly impact earnings management in the food and beverage sector, while it exists in the hotel sector. Moreover, companies' size and leverage significantly impact earnings management in both sectors. These findings suggest that effective regulation and monitoring are necessary to improve audit quality for both sectors, especially in the hotel sector companies in Sri Lanka. Hence, enhancing audit quality would minimise earnings management and improve earnings quality, which is instrumental to the decision-makers, especially investors and creditors. Henceforth, we suggest improving the audit quality in the food and beverage and hotel sectors and enhancing disclosure requirements such as research and development expenses, audit time, and non-audit services.Item Effect of Product Evaluation on Purchase Intention toward White Goods: Mediating Role of Country of Origin(Faculty of Commerce and Management Studies, University of Kelaniya., 2024) Chacko, P.S.In the era of globalization, the significance of a product's Country of Origin (COO) in consumer behavior studies has gained prominence. COO serves as an intangible cue influencing consumers' purchasing decisions and product evaluations. Amidst the escalating trends of global trade and competition, COO emerges as a powerful determinant impacting the competitive positioning and business success of brands. Given this context, this study aims to elucidate the influence of COO on the purchasing behaviors of young Indian consumers in the context of white goods. Additionally, the study delves into the intricate interplay among COO, product evaluation, and purchase intention within the home appliances industry in India. Utilizing mediation analysis, the study reveals that product evaluation significantly mediates the relationship between COO and consumers' purchase intentions regarding white goods.