6th Student Research Symposium - 2019
Permanent URI for this collectionhttp://repository.kln.ac.lk/handle/123456789/21969
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Item Factors Affecting Employee Turnover Intention of Operational Level Employees in ABC Apparel (Pvt) Limited(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, 2019) Kaushalya, N.M.A.V.,; Devadas, U.M.The export of textile and apparel products is one of the biggest industries in Sri Lanka, which plays a leading role in advancing the country’s economy. In the current situation of the world, employee turnover is one of the significant burning issues faced by the apparel industry. Many factors affect employee turnover intention and this study aimed at finding out whether job satisfaction (JS), organizational commitment (OC), and leader-member exchange (LMX) have an impact on Employee Turnover Intention (ETI) of operational level employees in ABC Apparel (Pvt) Ltd. The study used the survey method and data collected through a structured questionnaire from a sample of 112 operation level employees of ABC Apparel (Pvt) Ltd. This study used the multiple regression analysis to show the impact of independent variables (JS, OC and LMX) on the dependent variable (ETI). For the statistical analysis of the respondent’s data, the researcher used the Statistical Package for Social Sciences (SPSS) software. The findings indicated that leader-member exchange significantly and negatively impacts on turnover intention of operation level employees in ABC Apparel (Pvt) Ltd. while job satisfaction and organizational commitment had no significant negative impacts on turnover intention of operation level employees in ABC Apparel (Pvt) Ltd. However, the outcome of this study confirmed that leader member exchange could affect employee turnover intention in ABC Apparel (Pvt) Ltd as well. Accordingly, the organizations should work to increase the relationship between the leader and members so that they may understand each other and quit their turnover intentions. If the relationship between leader and members is weak, the employee’s turnover intention will be motivated. Therefore, it is recommended to pay more attention to leader-member exchange and reduce employee turnover intention.Item The Impact of the Effectiveness of Training on Job Performance of Operational Level Employees in Bank of Ceylon(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, 2019) Karunarathne, W.L.S.A.D.,; Devadas, U.M.Training is a learning experience, and it seeks a relatively permanent change in an individual that will improve his/her ability to perform on the job. For training to be effective the training design, training content, training delivery and training materials should be effective. Even though the effectiveness of training is the main factor that effects employee job performance, only a few researches have conducted on the banking sector of Sri Lanka. Thus, to bridge the gap in the context, the current study focused on identifying the impact of the effectiveness of training on job performance of operational level employees in Bank of Ceylon. A sample of 183 employees from the management trainees and other officers were selected using simple random sampling. The primary data was collected using a standard questionnaire distributed via google forms, covering four dimensions of an independent variable of the effectiveness of training, namely, training design, training content, training delivery and training material. The dependent variable of employees’ performance was measured using three dimensions of task performance, adaptive performance and contextual performance. The collected data were analyzed using SPSS software employing descriptive statistics, correlation and regression. The study found that the training design, training content, training delivery and training material have significant positive relationships with employees’ job performance and it was found that the training design, training content and training delivery individually has a significant impact on employee job performance. However, the training material individually does not have an impact on job performance. Ultimately, the study found that the effectiveness of training has a significant positive impact on employees’ job performance of operational level employees at the Bank of Ceylon. Accordingly, it is recommended to invest more in training to enhance employee job performance.Item Determinants of Work Alienation among Knowledge Workers in IT Firms(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, 2019) Karunarathna, D.I.M.,; Devadas, U.M.There is a limited number of attempts, found about the alienation of knowledge workers’ in the Sri Lankan context. Thus, the primary purpose of the current study was to identify the determinants of work alienation to fill the gap. Drawing from on the extant literature, the researcher identified the main four determinants of work alienation; task factors, social support at work, organizational justice factors and organizational structural factors. This study was conducted as a cross-sectional, quantitative field study among a sample of 134 knowledge workers selected from three (03) main IT firms in Sri Lanka. Primary data were collected via a standard questionnaire that met the acceptable level of validity and reliability. The collected data were analyzed using SPSS (Version 26). Descriptive statistics, Pearson correlation coefficient, and simple regression were used for data analysis. Findings of the current study empirically provided answers for the research questions that structural factors, social support at work, and task factors are to be the strongest predictors of work alienation among knowledge workers. Further, it revealed that there is no impact of organizational justice on work alienation in knowledge workers in selected IT firms. Hence, it is recommended for practicing managers in IT industry to pay much attention to the job designing, team working, and have a long-term orientation aimed at fostering organizational commitment in order to reduce work alienation.Item Factors Affecting Generation ‘Y’ Employees’ Retention among Front Line Employee Category in the ABC Healthcare Company(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, 2019) Karunanayaka, H.R.,; Devadas, U.M.Retaining the key talent pool of employees is a vital aspect for every organization to maintain sustainability in the business world. Most of the researchers evidenced that the generation Y category employees have a quick intention to leave rather than the previous generations. Hence, the purpose of this study was to assess the impact of significant factors which affect the generation ‘Y’ front line category employees’ retention in the healthcare industry. In reaching this, initially, the factors that are leading to generation Y employees’ retention were identified from the literature. The selected sample of this study consisted of 120 generation Y category front line employees in ABC healthcare company, and the data were collected through the prevalidated standard questionnaire. The collected data were analyzed using descriptive statistics, correlation, and regression analysis by using the Statistical Package for Social Science (SPSS) software. The findings of the study showed that all three factors of Compensation, Working Environment, and Career Development in the study have a significant positive impact on generation ‘Y’ employee retention in the healthcare industry. Accordingly, the researcher recommended a well-designed working environment, equitable compensation package and effective career development practices to be implemented within organizations to maintain generation ‘Y’ employee retention in the healthcare industry.Item Factors Influencing on Job Performance of Executive Level Employees’ in XYZ Glove Manufacturing Company(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, 2019) Kalhari, K.H.I.,; Devadas, U.M.The main objectives of this research were to assess the factors that are influencing job performance and investigate the impact and relationship between determinant factors affecting executive-level employees’ job performance in XYZ Company. Accordingly, the training, motivation, leadership, organizational culture and working environment were the independent variables of this study, while the dependent variable was the job performance of executive-level employees. This study is a quantitative research work, and a questionnaire was used as a tool to collect data from the sample. To conduct this research, the researcher used the stratified random sampling technique, and a sample of 132 executives was selected from the target population of 175 executives based on the Mogan Table. In this study, SPSS (Statistical Package for Social Science) was used to analyze the data, and the results indicated that there are a positive impact and the relationship between training and job performance, motivation and job performance, leadership and job performance, organizational culture and job performance and working environment and job performance. However, the level of each factor and job performance showed a neutral level. Based on the findings of this study, it is recommended to the management to take necessary actions to improve such practices and increase the level of job performance while maintaining the current level of performance without letting it decrease.Item Executive-level Employees’ Perception of the Impact of Participatory Management on Employees’ Trust in ABC Company(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, 2019) Jayasuriya, M.M.,; Devadas, U.M.In earlier days, money was the primary reason to motivate an employee, but beyond a certain limit, it fails. Hence organizations have been trying out different methods to increase the level of motivation of its employees. Participatory management is such a new mechanism that companies use in the modern world as a solution to the above. Although the impact of participatory management on trust is well-established in western literature, very few studies have examined in the Sri Lankan setting. Accordingly, the purpose of this quantitative and cross-sectional research study was to examine the executive-level employees’ perception of the impact of participatory management on employees’ trust in ABC Company. This study explained the level of perception of executive-level employees about the participatory management, level of perception of executive-level employees about employees’ trust, and executive-level employees’ perception of the impact of participatory management on employees’ trust in ABC Company. The regressions test and Pearson correlation test used to analyze the data, while simple random sampling used as the sampling method. The study results indicated that the executives of ABC Company have a positive perception on participatory management and employees’ trust. Also, this study showed that the executive-level employees’ perception of the impact of participatory management on employees’ trust in ABC Company is positive. So it is recommended to use participatory management as a tool to enhance the employees’ trust, and organizations should introduce more practices to gain employees’ contribution to the decision making process as well.