3rd ICLIM - 2019
Permanent URI for this collectionhttp://repository.kln.ac.lk/handle/123456789/20685
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Item User Satisfaction of Information Resources, Services and Facilities in Libraries in Sri Lanka: based on Selected Public Libraries in Kurunegala District(3rd International Conference on Library and Information Management, Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2019) Kalpani, M.P.S.The main purpose of a library is to fulfill the information needs of the society. With the advent of new ICTs, information is increasingly being emerging in various media. Therefore, as did earlier, the library services should act as a social service provider to serve the needs of the reader community at present. The main objective of this paper is to study the readers' satisfaction with the information resources, library services and facilities provided by the public libraries in Sri Lanka. Other objectives include identifying the library resources available in public libraries, studying what text services are provided by the public libraries, identifying the reader's understanding of the services and facilities provided by the public library's information sources, and studying the relationship between library staff and readers and the identification of the problems that affect, how readers are satisfied and the problem and issues facing public libraries in Sri lanka. The survey method is expected to be used as the research method. Public Libraries in the country as per the Census of Libraries published by the Sri Lanka National Library and Documentation Service Board (NLDSB) will be the study population and the sample will be selected from 20 libraries using ten readers who registered in each types of library under the Municipal, Urban and Pradeshiya Sabha authorities totaling 200 readers as the study sample. It is expected to be collect data using the age group 16 to 55 of the reader category. It is expected to obtain primary data through a structured questionnaire and interviews with librarians. The aim is to obtain secondary data from the annual reports and directories published by NLDSB and respective libraries, dissertations, research journals, As a result of this research, steps can be taken to further development of the services of the public libraries in Sri Lanka. Actions can be identified for the improvement of reader services in such libraries.Item Impact of Public Libraries in Fulfilling Information Needs of User Communities: a Study based on Galle, Matara, Hambantota, Colombo and Batticaloa districts(3rd International Conference on Library and Information Management, Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2019) Rangani, B.G. G.; Kumara, A.G.R.P.Due to various activities such as educational, research, economic, political and cultural activities, information flowing to human knowledge has become a major stream. With the fast of beginning this information, readers' information needs are rapidly growing, and information is so closely linked to human life. The responsibility of transmitting the information thus generated to the reader and inheriting it for future needs rests with the Library and Information Centers. Though there is internet, its access for general public particularly the marginalized communities has been a severe problem and made a severe information gap too. In this context public libraries extend information services for all communities. Public libraries can be introduced as an institution for all people with equal access to all members for knowledge, information and imaginative purposes through a wide range of resources and services. The main objective of this research is to study the usefulness of public libraries in the achievement of reader information needs. Identifying the information needs of the readers, identifying the nature of the information required for the readers, identifying the types and sources of information, how important are the public libraries to the information needs, what are the existing problems, and the personal development of the readers, information literacy. How important are public libraries to developing reading skills.The Population of the study comprised of public libraries established in Sri Lanka and the research sample was five public libraries in five districts in the three provinces. The research method was the survey design and used questionnaire and the interview technique. The data obtained were analyzed using descriptive statistical techniques, such as tables, charts and percentages.As a result of the research, it was found that public libraries are not in a proper status of satisfying the user’s information needs. It was also revealed that users face several problems when they find information. This is mainly due to lack of up-to-date information sources in the library, lack of good information management, lack of reader advocacy programs, lack of familiarity with the staff and lack of support and guidance from staff in fulfilling information needs and services. This ensures that public libraries need to implement an effective, efficient and informative mechanism for accurately identifying user’s information needs.