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Browsing Junior Research Symposia by Subject "Banking"

Browsing Junior Research Symposia by Subject "Banking"

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  • Factors Impact on Perceived Adoption towards Self Service Kiosks in Sri Lankan Public Banking; Western Province 
    Silva, B. M. D. S.; Silva, H. M. S. V. (5th HRM Student Research Symposium 2018, Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2018)
    This research paper examined the impact of consumer perceived ease of use, perceived usefulness on consumer adoption towards Self-service kiosks (SSK). Moreover, moderating impact of perceived ease of use and perceived ...
  • Impact of Brand Loyalty & Customer Retention of HSBC Credit Cards Holders. 
    Dhivagar, M.; Medis, A. (Department of Marketing Management, University of Kelaniya, 2017)
    Brand loyalty and customer satisfaction is a broad concept which has a higher weight when it comes to surviving in the current turbulent environment. Organizations use different tactics to differentiate them with their ...
  • Predicting young consumers' take up of mobile banking services in Sri Lanka 
    Senevirathne, R.P.S.M. (Department of Accountancy, University of Kelaniya, 2015)
    The internet has had a significant impact on financial institutions, allowing consumers to access many bank facilities 24 hours a day, while allowing banks to significantly cut their costs. Research has shown that online ...

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