Heenliyadda, P. P. Y.; Weerakkody., W. A. S.
(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2024)
The hospitality industry is a people-first industry, and work-life balance is essential for employees to be able to provide excellent customer service. When employees are well-rested and have time for their personal lives, ...