Workplace Bullying on Employees’ Intention to Quit: A Study Among Sales Representatives in One of a Leading Sales and Distribution Company in Sri Lanka

Abstract

This study has investigated the impact of workplace bullying on employee’s intention to quit from the position of sales representatives in one of a leading sales and distribution company in Sri Lanka. Further, this study has examined the moderating effect of perceived organizational support on the relationship between above two variables. This study is a quantitative study and carried out by following a deductive approach. Meanwhile, researcher has used sixty three respondents as the sample of the study and sample was selected based on simple random sampling method. Additionally, data was gathered through standard pre-tested questionnaire. The First hypothesis was tested using simple linear regression analysis and It was identified that there was a significance impact from workplace bullying on employee’s intention to quit from the position of sales representatives in this company. Afterwards the moderating impact of perceived organizational support on the relationship between workplace bullying and employee’s intention to quit was tested and it was concluded that perceived organizational support is no more a moderator in between these two variables. Thus, Hypothesis two was rejected so that these kinds of companies have to pay more attention on diminishing bullying attempts that employees experienced from their superiors and other workers rather than only considering in promoting supportive organization attitudes.