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Browsing 5th-2021 by Subject "Attraction towards Competitors, Core Service Failure, Network Quality, Price Unfairness Switching Cost, Switching Behaviour"

Browsing 5th-2021 by Subject "Attraction towards Competitors, Core Service Failure, Network Quality, Price Unfairness Switching Cost, Switching Behaviour"

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  • Dewmini, G. S. P. T.; Gayathree, Poornima K (Department of Marketing Management, Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2021)
    Consumer switching is a major issue faced by mobile broadband service companies, and marketers need to understand why they switch the mobile broadband service provider. The research objective is to examine the drivers of ...

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