Abstract:
Tourism is one of the world's leading industries in the present scenario. This
is due to the attractiveness of the tourism industry and its ability to generate a
large number of jobs, from the large to the micro-level. Accordingly, it is a
labor-intensive industry in countries such as Sri Lanka with high
unemployment. But when examining the current situation of tourism in Sri
Lanka, it is clear that although the growth of tourism these employees face
many challenges. Accordingly, the research problem is to study the challenges
and related trends faced by tourism-related employees. The main objective of
this program is to identify the challenges faced by the employees related to
tourism. The study area is the Gregory Lake tourism area in Nuwara Eliya
Central and Magastota Grama Niladhari Divisions of Nuwara Eliya Divisional
Secretariat Division. A randomized sample of Fifty persons with indirect
employment related to tourism in this area was selected as the sample for this
research. Primary data were collected through questionnaires, interviews, and
observations, and secondary data were collected from corporate reports.
Descriptive statistical methods were used to analyze the data and the results
we're able to identify the challenges faced by the tourism-related employees.
Accordingly, the main challenge is to decline tourist arrivals and it also
implies that the challenges they face can lead to a decline in their living
conditions. Accordingly, there is a timely need to introduce and encourage
alternative employment and income sources such as handicraft, enhancing the
fisheries industry and agricultural products.
