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Impact of Service Quality on Customer Satisfaction with Special Reference to Mobile Telecommunication Industry of Sri Lanka

Muthubanda, I.M.; Abeysekera, R. (Department of Finance, Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2020)

Now showing items 1-1 of 1

Author
- Abeysekera, R. (1)
- Muthubanda, I.M. (1)
Subject
- Customer Satisfaction, Mobile Telecommunication Industry, Network Quality, Service Quality, SERVQUAL model (1)
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Date Issued
- 2020 (1)
Has File(s)
- Yes (1)