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Showing 10 out of a total of 11 results for community: Symposia & Conferences.
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CAN THE TRANS CASPIAN INTERNATIONAL TRANSPORTATION ROUTE (TITR) REALLY LINK ASIA TO EUROPE? AN ASSESSMENT OF PORT SERVICE QUALITY (PSQ) IN SEAPORTS WITH ROPMIS MODEL
Jeyhun, H.
;
Chang, C.T.
(
Department of Marketing Management, University of Kelaniya,Sri Lanka
,
2017
)
The Impact of Experiential Marketing on Customer Satisfaction Relates to Fast Food Restaurants in Sri Lanka
Hansika, L.A.H.
;
Kumara, W.D.
(
Department of Marketing Management, University of Kelaniya
,
2017
)
Service Quality and Patients’ Satisfaction (With Special Reference to Hemas Capital Hospital (Pvt) Ltd Thalawathugoda
Kumara, Y.P.D.
;
Bandara, B.S.S.U.
(
Department of Marketing Management, University of Kelaniya,Sri Lanka.
,
2017
)
IMPACT OF CUSTOMER SATISFACTION AND CUSTOMER LOYALTY ON CUSTOMER DEMAND OF PRIVATE HOSPITALS: SPECIAL REFERENCE TO THE JAFFNA DISTRICT.
Randeni, R.K.D.
;
Ratnam. E.
;
Sivanenthira, S.
(
Department of Marketing Management, University of Kelaniya,Sri Lanka
,
2017
)
The Relationship between Service Quality and Customer Satisfaction in Higher Education Sector
Tharangani, K.D.
;
Patabedige, S.S.J.
(
Department of Marketing Management, University of Kelaniya,Sri Lanka.
,
2017
)
Impact of Brand Loyalty & Customer Retention of HSBC Credit Cards Holders.
Dhivagar, M.
;
Medis, A.
(
Department of Marketing Management, University of Kelaniya
,
2017
)
The Variance in Service Quality & Its Impact on Customer Satisfaction in the Clothing Retail Industry of Sri Lanka
Lalindra, M.V.S.
;
Lalindra, M.V.S.
;
Herath, H.M.R.P.
(
Department of Marketing Management, University of Kelaniya
,
2017
)
SERVICE QUALITY AND CUSTOMER SATISFACTION: A STUDY OF RESTAURANTS IN VAVUNIYA DIVISIONAL SECRETARIAT.
Pushpanathan, A.
(
Department of Marketing Management, University of Kelaniya,Sri Lanka
,
2017
)
AN ASSESSMENT OF RETAIL SERVICE QUALITY: AN EMPIRICAL STUDY OF THE RSQS IN SRI LANKAN SUPERMARKETS
Nihas, R.R.
(
Department of Marketing Management, University of Kelaniya,Sri Lanka
,
2017
)
Service Marketing Mix and Customer Satisfaction: An Empirical Study on Motor Insurance Industry in Sri Lanka.
Koththagoda, K. C.
;
Weerasiri, R. A. S.
(
8th International Conference on Business & Information ICBI – 2017, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka.
,
2017
)
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Author
Bandara, B.S.S.U. (1)
Chang, C.T. (1)
Dhivagar, M. (1)
Hansika, L.A.H. (1)
Herath, H.M.R.P. (1)
Jeyhun, H. (1)
Koththagoda, K. C. (1)
Kumara, W.D. (1)
Kumara, Y.P.D. (1)
Lalindra, M.V.S. (1)
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Subject
Customer Satisfaction (11)
Service Quality (5)
Experiential Marketing (2)
Assurance (1)
Banking (1)
brand loyalty (1)
Customer Demand (1)
Customer Loyalty (1)
customer retention (1)
Empathy (1)
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Date Issued
2017 (11)
Has File(s)
Yes (11)