International Conference on Business and Information (ICBI)

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Role of Artificial Intelligence in Human Resources Management
(Faculty of Commerce and Management Studies University of Kelaniya., 2024-11-11) Illangarathne, S.M.R.K.
In the contemporary business world remote working is something commonly observant nowadays. Remote working however has now limited the face-to-face interactions and greatly increased the adherence to online working as a comfortable way to work with. Consequently, technologies such as Artificial Intelligence has witnessed a boom in application in most of the management functions. Thus, efficient and fast work is something simple with Artificial Intelligence now. Considering about Human Resource Management solely, AI has radically transformed processes such as recruitment & selection, performance Management, Employee Engagement and T&D. The main intention of this study is to look at the role of AI in Human Resource Management and the opportunities and challenges that has been opened up with it. These results suggest that AI in the organizations plays a crucial role in supporting the HR department to automate recruitment, hiring, performance appraisal, T&D, employee engagement, retention, and reduce workload effectively to increase the efficiency of the workplace.