International Conference on Business and Information (ICBI)

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Subject: search.filters.subject.Employee Engagement

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    Drivers of Employee Engagement - A Conceptual Study
    (Faculty of Commerce and Management Studies University of Kelaniya., 2024-11-01) Maithily, R.; Kengatharan, N.
    The present study was carried out to explore the research gaps in employee engagement and to develop a conceptual model for leading future studies. Desk research was done to pinpoint research gaps in employee engagement. Seven research gaps have identified. Narrative review of literature was used in the present study for the development of conceptual model. Based on the narrative review of literature, there is no theoretical justification and empirical analyze of the identified variable in both Sri Lankan and international context. The relationship between rational leadership, socially responsible human resource management practices, Employer brand equity, perceived environmental uncertainty and emotional culture with engagement of employees has not been theoretically and empirically proven both in Sri Lankan and international context. Further the mediating role of engagement of employees on the relationship between rational leadership, socially responsible human resource management practices, Employer brand equity, perceived environmental uncertainty, emotional culture and organizational citizenship behavior for environment also has not been theoretically and empirically proven both in Sri Lankan and international context. Additionally, the impact of engagement of employees on the organizational citizenship behavior for environment has not been theoretically and empirically proven both in Sri Lankan and international context. Based on the lack of research in terms of empirically and theoretically, seven research gaps have been identified with the intention to test empirically in future. A theoretical model was developed based on the identified research gaps
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    Determinants of Employee Engagement: Evidence from Indian Industries
    (Faculty of Commerce and Management Studies, University of Kelaniya, 2015) Mohapatra, A.K.D.; Choudhury, S.
    ‘Employee engagement’ has occupied the Centre stage of corporate management today for its apparent linkage with enhanced organizational productivity. Various studies have indicated that firms with higher number of engaged employees have lower operating costs, lower attrition, greater talent pool, higher morale, higher customer satisfaction and higher profits. This study undertaken in the Indian industrial set up based on primary data collected from 169 respondents reveals that employees’ age, experience, educational qualifications and gender have a significant bearing on their engagement levels. The study further reveals that employee engagement receives equal importance from the private and the public sector firms in India. Also, six major factors, namely, organization culture, job profile and accountability, compensation and benefits, resources at work, caring attitude of organization, and communication, are found to be the major determinants of employee engagement in the Indian industries.
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    A Survey of Factors Influencing Employee Engagement: A Case of Insurance Companies in Batticaloa District
    (Faculty of Commerce and Management Studies, University of Kelaniya, 2015) Thavakumar, D.; Evangeline, S.J.
    Employee engagement is a fulfilling work-related state of mind characterized by feelings of energy, dedication, and more concentration towards role performance. This concept is rapidly gaining popularity and is used in workplace to retain quality employees. This study examines the factors that influence employee engagement and measures the overall level of employee engagement in insurance sector. Four main factors were identified such as involvement and participation; recognitions and rewards; internal communication and work-life balance. To attain the objectives, the quantitative method was used and data were collected through questionnaires. A total of 210 questionnaires were distributed to the employees who are in marketing and distribution level in insurance companies in Batticaloa District. Only 202 questionnaires were received and used for further analysis. The data were analyzed using Pearson correlation and multiple regression analysis. The findings exhibited that, there were relationship between factors and employee engagement and also employee engagement of employees is in high level in insurance companies in Batticaloa District. However, all factors are positively and significantly correlated with employee engagement.