Human Resource Management

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    A Critical Analysis of The Information and Communication Technology (ICT) Education and Training in Vocational Education Sector in Sri Lanka
    (2011) Perera, T.; Thelijjagoda, S.
    The main objective of this research study is to investigate the usefulness of Information and Communication Technology (ICT) education in vocational education and training sector in Sri Lanka. It is at high importance that vocational education and training in Sri Lanka, both as a vital part of our education system and for its industrial competitiveness. The research critically analyses the present structure and process of ICT education on vocational education and training sector in Sri Lanka. According to the research findings the factors; quality of the ICT education, qualifications and competencies of the academic staff, ICT education facilities, and timely updated course syllabus are highly effecting the usefulness of ICT education on Technical Vocational Education and Training (TVET) sector. To achieve higher growth in the ICT education in vocational education and training sector, in future years, this paper concludes with a set of recommendations.
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    The Challenges of Sri Lanka Becoming an IT-BPO Destination
    (2011) Jayaweera, M.; Thelijjagoda, S.
    This research study attempts to find the actual challenges faced by Sri Lanka becoming an IT-BPO global destination. Sri Lanka is renowned for its tea, rubber, tourism and apparel exports and is rising to become the next best global destination for IT- BPO. The emerging destinations have a competitive and tough challenge to be on the top, so that they will attract global companies to setup BPO ventures in their respective countries. The countries that have reached this status have taken every step to ensure that infrastructure, human capital, government policies are in place and are well planned with open policies to ensure that foreign investment is challenged in. There are two specific objectives of this research; first to seek the challenges faced by Sri Lanka to become an IT-BPO destination and second to provide suggestions to overcome the identified challenges by evaluating how other countries such as India, China and Egypt have overcome such challenges when entering the IT-BPO business domain.