Abstract:
There has been a growing knowledge about the corporate social
responsibility (CSR) in the modern communities. The CSR includes
the feeling or ethics of the good relationship between organizational
activities and civil society. There are two kinds of stakeholders in CSR
such as internal and external. Three major administration structures
can be seen in Sri Lanka; the Central government, Provincial councils
and Municipal council (MC). Structure of the MC is the third and
lowest level of administration in Sri Lanka. There are 23 MCs in Sri
Lanka in 2011. Municipal solid waste is creating a lot of issues in
urban areas. The objectives of the study on CSR in MCs of Sri Lanka;
to identify stakeholder satisfaction, to recognise priority factors of
CSR and to recognise similar groups of the CSR. Sample size is 200.
Percentage analysis, multiple regression analysis and factor analysis were used as statistical tools. Aspect of external stakeholders, CSR has
failed in MCs in Sri Lanka. Therefore the study recommended that,
CSR program can be prepared as a system and mechanism between
external stakeholders (employees) and internal stakeholders for
getting the maximum benefit for both parties. Due to the cleaning of
environment is an important factor for each person for the purpose of
reducing or eliminating diseases from society.
