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The Impact of Physical Evidences on Customer Store Loyalty with Special Reference to Supermarket Industry in Sri Lanka
Thilina, D.K.
;
Liyanage, N.
(
Faculty of Commerce and Management Studies, University of Kelaniya
,
2015
)
Impact of Service Recovery on Customer Loyalty: With Special Reference to People’s Bank
Archchana, Y.
(
Faculty of Commerce and Management Studies, University of Kelaniya
,
2015
)
Impact of Brand Image on Customer Loyalty in Sri Lankan Hotel Industry
Jayasinghe, I.S.
;
Wijethunga, W.M.H.U.
(
Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka
,
2016
)
Impact of Customer Relationship Perceptions on Customer Loyalty in Supermarkets in Sri Lanka
Piumali, W.M.H.
;
Wijethunga, W.M.H.U.
(
Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka
,
2016
)
Store Characteristics and Customer Loyalty: The Mediating Role of Perceived Value.
Alroaia, Y. V.
;
Rahayi, S.
(
8th International Conference on Business & Information ICBI – 2017, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka.
,
2017
)
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Author
Wijethunga, W.M.H.U. (2)
Alroaia, Y. V. (1)
Archchana, Y. (1)
Jayasinghe, I.S. (1)
Liyanage, N. (1)
Piumali, W.M.H. (1)
Rahayi, S. (1)
Thilina, D.K. (1)
Subject
Customer Loyalty (5)
Brand Image (1)
Chain Store (1)
Consumer Behavior (1)
Customer Relationship Management (1)
Customer Relationship Perceptions (1)
Hotel Industry (1)
Iran (1)
People’s Bank (1)
Perceived Value (1)
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Date Issued
2015 (2)
2016 (2)
2017 (1)
Has File(s)
Yes (5)