Please use this identifier to cite or link to this item:
http://repository.kln.ac.lk/handle/123456789/991
Title: | Service quality and customer satisfaction among the private hospitals : a study of selected private hospitals in Jaffna district in Sri Lanka |
Authors: | Sritharan, V. |
Keywords: | Customer satisfaction Hospitals-Public relations-Sri Lanka |
Issue Date: | 2009 |
Series/Report no.: | TH606; |
URI: | http://repository.kln.ac.lk/handle/123456789/991 |
Appears in Collections: | Masters Theses - Faculty of Commerce and Management |
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