Please use this identifier to cite or link to this item: http://repository.kln.ac.lk/handle/123456789/16112
Title: Keys to Effective Listening and Presenting: An Action Plan
Authors: Weerasinghe, T.D.
Thisera, T.J.R.
Keywords: Listening
Presenting
Soft Skills
Action Plan
Issue Date: 2014
Publisher: Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka
Citation: Weerasinghe, T.D. and Thisera, T.J.R. 2014. Keys to Effective Listening and Presenting: An Action Plan. Kelaniya Journal of Human Resource Management, Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka. 09(1&2): 33-48.
Abstract: This is a review article on keys to effective listening and presenting skills which have been identified as two main skills to be improved for effective communication. Accordingly, the article focusses first on listening skills; importance, barriers for effective listening, and keys to improve listening skills. It then moves towards presenting skills while discussing key guidelines to improve verbal, non-verbal and para-verbal aspects of an effective presentation. Finally, this paper proposes an action plan for three months in order to improve these skills in a pragmatic way.
URI: http://repository.kln.ac.lk/handle/123456789/16112
Appears in Collections:Volume 09 - 2014

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