Please use this identifier to cite or link to this item: http://repository.kln.ac.lk/handle/123456789/16112
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dc.contributor.authorWeerasinghe, T.D.-
dc.contributor.authorThisera, T.J.R.-
dc.date.accessioned2017-01-30T06:48:51Z-
dc.date.available2017-01-30T06:48:51Z-
dc.date.issued2014-
dc.identifier.citationWeerasinghe, T.D. and Thisera, T.J.R. 2014. Keys to Effective Listening and Presenting: An Action Plan. Kelaniya Journal of Human Resource Management, Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka. 09(1&2): 33-48.en_US
dc.identifier.urihttp://repository.kln.ac.lk/handle/123456789/16112-
dc.description.abstractThis is a review article on keys to effective listening and presenting skills which have been identified as two main skills to be improved for effective communication. Accordingly, the article focusses first on listening skills; importance, barriers for effective listening, and keys to improve listening skills. It then moves towards presenting skills while discussing key guidelines to improve verbal, non-verbal and para-verbal aspects of an effective presentation. Finally, this paper proposes an action plan for three months in order to improve these skills in a pragmatic way.en_US
dc.language.isoenen_US
dc.publisherDepartment of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lankaen_US
dc.subjectListeningen_US
dc.subjectPresentingen_US
dc.subjectSoft Skillsen_US
dc.subjectAction Planen_US
dc.titleKeys to Effective Listening and Presenting: An Action Planen_US
dc.typeArticleen_US
Appears in Collections:Volume 09 - 2014

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