1. Digital Repository
  2. Theses and Dissertations
  3. Masters Theses - Faculty of Commerce and Management
Please use this identifier to cite or link to this item: http://repository.kln.ac.lk/handle/123456789/13099
Title: Impact of customer satisfaction on loyalty and intention to switch in commercial banking sector in Sri Lanka
Authors: Jayasekara, E.A.
Issue Date: 2016
Citation: Jayasekara, E.A. (2016). Impact of customer satisfaction on loyalty and intention to switch in commercial banking sector in Sri Lanka. M.Com. Thesis, University of Kelaniya.
Series/Report no.: TH;1156
URI: http://repository.kln.ac.lk/handle/123456789/13099
Appears in Collections:Masters Theses - Faculty of Commerce and Management

Files in This Item:
File Description SizeFormat 
1156.pdf327.92 kBAdobe PDFView/Open
Show full item record


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.