Impact of Information Systems for the Performance of Public Sector Organizations in Western Province - Sri Lanka.

Abstract

Government organizations in Sri Lanka (SL) invest significant resources, huge amounts of money and countless hours in the adoption and implementation of different kinds of information systems (IS). However, after implementing such systems still there is a question regarding the effective use of these systems. That means it is important to have a high-performance system. By considering this new technological environment with the increased need for better IS, the main objective of this study is to establish how the IS affect for the performance of the government organizations in Western Province (WP) under the following dimensions. • System quality • Service quality • Information quality For this research primary data were collected using a questionnaire. Quantitative data collected were analyzed using the Statistical Package for Social Sciences (SPSS V-24). To analyze the data obtained univariate and bivariate analysis were used. Findings of the research prove that there is a positive impact of IS on performance of the government organizations in WP – SL.