IMPACT OF WORKPLACE HARASSMENT ON EMPLOYEE TURNOVER INTENTION: EXAMINING THE MEDIATING ROLE OF ORGANIZATIONAL CYNICISM IN GARMENT FACTORIES IN GAMPAHA DISTRICT, SRI LANKA

Abstract

The aim of this study is to investigate the effects of workplace harassment on employee turnover intentions in the apparel Manufacturing Organizations in garment factories in Gampaha district, Sri Lanka. with the mediation role of cynicism within the organizational context. This research takes a quantitative approach with a positivist structure and develops a structured questionnaire in English and Sinhala for employees in the sewing sections of four garments in the Gampaha district. The study focuses on the entire population of 441 employees, and a sample size of 205 was derived from Krejcie and Morgan's table. Simple random sampling was employed, and data analysis was performed using SPSS version 30, including validity and reliability tests, descriptive statistics, correlation, and regression analysis. The research results indicated that workplace harassment has a considerable effect on employee turnover intentions and organizational cynicism. Moreover, organizational cynicism acts as a significant mediator between workplace harassment and employee turnover intentions. These findings highlight the importance of addressing workplace harassment and improving the culture within organizations to reduce turnover intentions in the garment industry. Such insights draw valuable guidelines from the study to policymakers and practitioners in the Sri Lankan garment sector to promote employee retention and organizational well-being.