Abstract:
During the recent past, organizations in the Polymer Based Manufacturing Industry (PBMI) in
the Western Province (WP) experienced a setback in the Organizational Effectiveness (OE) due
to higher labour turnover, absenteeism and lower job satisfaction. It was found that end variables
of OE such as production, cost, sales, and earning and management-union relationships were at
low ebb. The literature suggested that Employee Job Satisfaction (EJS) has an impact on OE.
Therefore, the objectives of this research were (1) to identify the factors influencing EJS leading
to OE. (2) to design effective conceptual framework to test the data empirically. (3) to critically
analyze the data using statistical techniques and methods (4) to offer possible conclusion and
recommendations toward enhancing EJS leading to OE in the PBMI in the WP.
The researchers selected eighty employees in the senior, middle and non managerial levels from
three companies in this industry and they were served with a questionnaire designed under likert
method. The results were analyzed using multivariate analysis, ANOVA, likert mean and standard
deviation.
The key conclusion arising from the analysis was that pay and promotion had a greater impact on
the level of EJS leading to OE.
The Researchers believe that other important variables which were not accounted for the
unexplained variation in the OE may be leadership, organizational culture, people management,
and management style and total quality management.
It is recommended to introduce effective strategic human resource management with good corporate
planning process and management of change, giving more weightage to pay and promotion to
achieve OE for long term sustainability of this industry.
