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Barriers to Learning from Crisis: A Neglected Aspect of Disaster Risk Reduction in the Tourism SMEs in Sri Lanka

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dc.contributor.author Adikaram, Kalutara Koralalage Nilanthi Britto
dc.contributor.author Sheresha, Surangi Hapugoda Achchi Kankanamge Nadee
dc.date.accessioned 2024-09-13T07:04:00Z
dc.date.available 2024-09-13T07:04:00Z
dc.date.issued 2024
dc.identifier.citation Adikaram, Kalutara Koralalage Nilanthi Britto; Sheresha, Surangi Hapugoda Achchi Kankanamge Nadee (2024), Barriers to Learning from Crisis: A Neglected Aspect of Disaster Risk Reduction in the Tourism SMEs in Sri Lanka, Journal of Integrated Disaster Risk Management, en_US
dc.identifier.uri http://repository.kln.ac.lk/handle/123456789/28495
dc.description.abstract The survival of Small and Medium Enterprises (SMEs) is a critical necessity due to their economic and social contributions. Organizational crises, on the other hand, pose a threat to the viability of SMEs. Thus, DRM has become increasingly important in the organizational management of SMEs. As a strategic approach to DRR in organizational context, SMEs need to practice crisis management, particularly need to learn from crises. However, the high crisis vulnerability of SMEs indicates ineffective crisis management on their part, mainly due to failure to learn from crises. Using a social constructivist approach, this phenomenological study attempts to identify the various barriers that hinder the crisis learning of SMEs. An in-depth investigation was conducted with 19 selected tourism SMEs located in the Southern Province of Sri Lanka. The results revealed the existence of several crisis learning barriers classified using IPA, namely personal, organizational, and industry level barriers. Among them, the organizational level barriers brought attention to the lack of internal resource integration for crisis management in tourism SMEs. These findings could assist SMEs and stakeholders to identify the corrective measures required to eliminate such learning barriers. They may also help policymakers and supporting organizations in launching their services. en_US
dc.subject Experiential learning, Learning barriers, Phenomenology, Social constructivism, Tourism SMEs, Disaster Risk Reduction, Organizational crisis en_US
dc.title Barriers to Learning from Crisis: A Neglected Aspect of Disaster Risk Reduction in the Tourism SMEs in Sri Lanka en_US


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