Public Relations in libraries: a case study based on the staff of public libraries in Kalutara district

Abstract

Public relations are a very important tool that all libraries use to enhance their strong public image. The public relations of the library staff were discussed under study. The communication tools used by library staff to enhance public relations were focused. The survey method was used in the study. The purposive sampling technique was employed in the study. The population was the staff of public libraries in the Kaluthara District. The staff of five libraries was selected as a sample. The questionnaire data were evaluated with descriptive statistics such as a percentage. This study reveals that strong public relations were not available between library staff and users. The libraries do not use formal communication systems in the libraries. It is envisaged that regular training and education programmes for library staff and users conducted by the library may support this task