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An identification of Critical Success Factors (CSFs) on user perspectives in diffusing e-Information Service in the University of Colombo Library

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dc.contributor.author Jayasundara, C.C.
dc.date.accessioned 2021-05-07T10:04:55Z
dc.date.available 2021-05-07T10:04:55Z
dc.date.issued 2009
dc.identifier.citation Jayasundara, C. C. (2009). An identification of Critical Success Factors (CSFs) on user perspectives in diffusing e-Information Service in the University of Colombo Library. Sri Lankan Journal of Librarianship and Information Management, 2(2), 1. https://doi.org/10.4038/sllim.v2i2.441 en_US
dc.identifier.uri http://repository.kln.ac.lk/handle/123456789/22277
dc.description.abstract Access to fresh international research is a prerequisite for meaningful research endeavor. With the objective of providing online scholarly information, the e-Information service was established in 2003 and it was quickly became the hart of the library services and a catalyst for change and collaboration. The e-Information service of the University of Colombo’s leading edge resource based teaching and learning facility, provides a collaborative interdisciplinary environment where campus wide access is granted. Identification of CSFs and degree of user satisfaction towards the e-Information service were the objectives of this study. The method of collecting data was informal discussions with 10 postgraduate students, 05 undergraduate students and 8 lecturers who were familiar with using e-resources and where comfortable using IT in FGS, Education, Arts and Science faculties. Physical observations in e-Resource centers were also made. The data collection was preliminary focused on four key areas namely Infrastructure, Support, Resources and Patrons. Conducting e-Information Literacy Development Programmes, enhancing resource sharing activities, strengthening einformation acquisition and delivery procedures were important suggestions. en_US
dc.publisher Sri Lankan Journal of Librarianship and Information Management en_US
dc.subject e-Information Service,University of Colombo Library,Critical Success Factors (CSFs),user perspectives, en_US
dc.title An identification of Critical Success Factors (CSFs) on user perspectives in diffusing e-Information Service in the University of Colombo Library en_US


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