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Browsing Human Resource Management by Subject "Emotional Labour, Surface acting, Deep acting, Organizational Commitment"

Browsing Human Resource Management by Subject "Emotional Labour, Surface acting, Deep acting, Organizational Commitment"

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  • The Role of Surface and Deep Acting in Bank Teller Commitment 
    Basnayaka, B. M. A. C. B.; De Alwis, A. C. (9th HRM Student Research Symposium, University of Kelaniya, Sri Lanka, 2022)
    This study's primary objective is to determine how emotional labour impacts the organisational commitment of bank tellers at XYZ bank in Sri Lanka. This investigation's methodology is quantitative. The population of this ...

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