Divakara, J.W.K.P.; Yatiyammana, M.R.K.N.
(Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2016)
Though People’s Bank is having around 740 branch network island wide with a customer account base of Over 13Mn (Bank Annual Report, 2015) , it has failed to reach 100% of the country population. Bank has introduced technology ...