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Banking Sector, Service quality, Customer satisfaction, Customer loyalty (1)
Corporate Group, Corporate Performance, Organizational Culture (1)
Customer perception, Internet banking, Partial least square, commercial banks in Sri Lanka. (1)
Customer Satisfaction, Mobile Telecommunication Industry, Network Quality, Service Quality, SERVQUAL model (1)
Financial literacy, Undergraduate student, Gender, Faculty, Year of study, Age category, Income level (1)
Life Assurance, Decision-making process, Consumer buying behaviour, Consumer awareness, Service Quality, Government involvement (1)
Microfinance, Microfinance institutions, poverty, In-depth interviews, Lower-income people (1)
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