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The Impact of Automated Teller Machines (ATMs) Service on Customer Satisfaction: A Studv Based on State Banks in Sri Lanka
Weerasiri, R.A.S.
;
Koththagoda, K.C.
(
Sabaragamuwa University of Si Lanka
,
2016
)
Understanding Significant Relationships between Organizational Citizenship Behavior (OCB) and Marketing Function
Bambale, A.J.
(
2011
)
Determinants of customer satisfaction level in tourist hotel industry with a special reference to the north of Colombo
Herath, H.M.R.P.
;
Cooray, N.H.K.
;
Perera, H.S.P.
(
The International Institute of Knowledge Management, Colombo, Sri Lanka
,
2015
)
IT Driven Banking Services in Sri Lanka: Customer Acceptance and Service Quality
Suraweera, T.
;
Kahingala, S.
;
Batepola, A.
;
Punchihewa, M.G.
;
Senevirathne, K.
;
Kahandawaarachchi, C.
(
2011
)
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Author
Herath, H.M.R.P. (2)
Aththanayake, A.M.A.S. (1)
Bambale, A.J. (1)
Bandara, B.S.S.U. (1)
Batepola, A. (1)
Chowdhury, T.A. (1)
Cooray, N.H.K. (1)
Dharmadasa, S.A. (1)
Fernando, M. R. L. (1)
Fernando, P.M.P. (1)
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Subject
Service Quality (24)
Customer Satisfaction (8)
Corporate Image (2)
Customer Acceptance of IT (2)
IS success (2)
IT driven banking services (ITDBS) (2)
SERVQUAL (2)
Advertising and promotion, (1)
Assurance (1)
Atmosphere (1)
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Date Issued
2017 (12)
2016 (7)
2015 (3)
2011 (2)
Has File(s)
Yes (22)
No (2)