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The empirical study on customer satisfaction towards service quality of commercial banks in Sri Lanka with a comparison between state banks and private banks
Siriwardana, D.A.
(
Department of Accountancy, University of Kelaniya
,
2015
)
The impact of customer retention and customer service quality on customer satisfaction in the Sri Lankan banking sector
Madushanka, G.G.A.S.D.
(
Department of Accountancy, University of Kelaniya
,
2015
)
The impact of internet banking service quality on customer satisfaction in Sri Lanka
Saumya, K.G.P.
(
Department of Accountancy, University of Kelaniya
,
2015
)
IDENTIFYING THE SUITABLE SUPPLY CHAIN ACTIVITIES FOR THE COST EFFICIENCY OF HOTEL INDUSTRY IN SRI LANKA
Begam, A.M.R.
(
Department of Marketing Management, University of Kelaniya,Sri Lanka
,
2017
)
CUSTOMER PERCEPTIONS OF SERVICE QUALITY DIMENSIONS: A COMPARATIVE STUDY OF INDIAN AND TAIWANESE ORGANISED GROCERY RETAIL CONSUMERS
Jain, P.
;
Aggarwal, V.S.
(
Department of Marketing Management, University of Kelaniya,Sri Lanka.
,
2017
)
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Author
Aggarwal, V.S. (1)
Begam, A.M.R. (1)
Jain, P. (1)
Madushanka, G.G.A.S.D. (1)
Saumya, K.G.P. (1)
Siriwardana, D.A. (1)
Subject
service quality (5)
customer satisfaction (2)
Average profit per room (1)
commercial banks (1)
Customer retention (1)
Customer satisfaction (1)
grocery (1)
India (1)
internet banking (1)
Operational Cost (1)
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Date Issued
2015 (3)
2017 (2)
Has File(s)
Yes (5)