Karunarathne, P.S.K.C.; Samarakoon, S.M.A.K.
(Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2016)
SFA systems provides sales force management by automating a variety of sales activities, in order to enhance and develop their roles. However, it was found that they actually use it less than 50% of the sales force in ...