Suganya, A.; Mary Theresha, S.; Queenmary Figurado, X.M.; Glodiya Fernando, N.I.; Lathursha, S.; Sinduja, K.; Shivany, S.
(Department of Marketing Management, University of Kelaniya,Sri Lanka., 2017)
Nowadays people mostly access social media therefore they get information regarding goods and
service through e-WOM . E-WOM can be found in several different typologies known as one-to-one
communication ,one-to-many ...