Browsing Commerce and Management by Subject "Customer Satisfaction (CS)"

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Influence of employees’ perceived organizational support and job performance on customer satisfaction: an empirical support from Nepalese hospitality sector

Biswakarma, G. (University of Kelaniya, 2016)

This study investigated the interrelationship of Perceived Job Performance (PJP), Perceived Organizational Support (POS) and International Customer Satisfaction (CS) in Nepalese hospitality sector. The data were collected ...
Influence of Employees’ Perceived Organizational Support, Job Performance on Customer Satisfaction: An Empirical Support from Nepalese Hospitality Sector

Biswakarma, G. (Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2016)

This study investigated the interrelationship of Perceived Job Performance (PJP), Perceived Organizational Support (POS) and International Customer Satisfaction in Nepalese hospitality sector. The data were collected with ...

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