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Impact of Service Quality on Customer Satisfaction with Special Reference to Mobile Telecommunication Industry of Sri Lanka
Muthubanda, I.M.
;
Abeysekera, R.
(
Department of Finance, Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka
,
2020
)
The Role of Microfinance Services on Women’s Empowerment in the Kotapola Division, Sri Lanka
Hettiarachchi, R.C.
;
Abeysekera, R.
(
Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka
,
2022
)
Examining The Barriers to The Microfinance Sector: Evidence from Padukka Division Sri Lanka
Hansani, W.A.
;
Abeysekera, R.
(
Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka
,
2022
)
Investigating the Impact of Financial Literacy on the Performance of Micro Enterprises in Gampaha district, Sri Lanka
Fernando, B.R.M.
;
Abeysekera, R.
(
Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka
,
2022
)
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Author
Abeysekera, R. (14)
Appuhamy, K. H. I. S. M. (1)
Ariyasena, M.T.N. (1)
Fernando, B.R.M. (1)
Hansani, R.A.M. (1)
Hansani, W.A. (1)
Hettiarachchi, R.C. (1)
Madhushani, J.M.N. (1)
Madhushika, K. P. D. (1)
Muthubanda, I.M. (1)
... View More
Subject
Banking Sector, Service quality, Customer satisfaction, Customer loyalty (1)
Customer perception, Internet banking, Partial least square, commercial banks in Sri Lanka. (1)
Customer Satisfaction, Mobile Telecommunication Industry, Network Quality, Service Quality, SERVQUAL model (1)
Financial literacy, Financial Knowledge, Financial Behaviour, Financial Attitude Micro enterprises, Firm’s Performance (1)
Financial Literacy, Micro-Enterprises, Gampaha, Firm Performance (1)
Financial literacy, Undergraduate student, Gender, Faculty, Year of study, Age category, Income level (1)
Keywords: Women Empowerment, Microfinance, Factor Analysis (1)
Life Assurance, Decision-making process, Consumer buying behaviour, Consumer awareness, Service Quality, Government involvement (1)
Microfinance, Barriers, Sri Lanka (1)
Microfinance, Micro-Enterprises, Microfinance Institutions, Micro-credit, Lower-income people, in-depth interviews (1)
... View More
Date Issued
2020 (6)
2021 (5)
2022 (3)
Has File(s)
Yes (14)