Symposia & Conferences

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    The Impact of Quality Antecedents of Information System on End-User Satisfaction with special reference to Hirdaramani Industries (Pvt) Limited, Kuruwita
    (5th HRM Student Research Symposium 2018, Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2018) Wijesinghe, S. A. D. D. S.; Thisera, T. J. R.
    The present study attempts to identify the impact of quality antecedents (i.e., Information Quality, System Quality and Service Quality) on End-User Satisfaction of Information System with special reference to Hirdaramani Industries (Pvt) Ltd in Kuruwita using executive level employees. This study was quantitative and cross sectional. Data were collected through a self-administered questionnaire from all executive level employees attached to Hirdaramani Industries (pvt) Ltd, Kuruwita. Correlation and Regression analysis were used as analytical tools. Findings revealed that Information Quality, System Quality and Service Quality have positive impact on End-User Satisfaction of Information System. The study contributes to the theory enhancement on quality antecedents of Information System and End-User Satisfaction and the study provides practical implications for managers who deal with the Information System
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    Impact of Critical Factors on Failure of ERP Implementation: With Special Reference to ABC Company
    (Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2016) Jayawardhane, M.R.; Jayathilake, P.J.
    Organizations are making more significant investments on information systems like ERP system in order to challenge the modern dynamic business environment. Even though the use of ERP system is more popular, many of system implementations are unsuccessful. This study aims to investigate the impact of critical failure factors on the failure of ERP implementation according to the perspective of ERP end users at ABC Company. Data collected from 97 ERP end users through a standard questionnaire. Correlation and regression analysis have been utilized as an analysis method. Findings revealed that critical failure factors such as poor project management, poor training and development, poor business process reengineering have significant positive impact on failure of ERP implementation at ABC Company. This framework can be used as a guideline to recognize the failure factors that deserve more attention during ERP implementations.