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    STUDY OF THE IMPACT OF ARTIFICIAL INTELLIGENCE IN HUMAN RESOURCE MANAGEMENT PRACTICES ON ORGANIZATIONAL PERFORMANCE: EVIDENCE FROM WORKING EMPLOYEES IN SRI LANKAN MANUFACTURING FIRMS
    (Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Rahunath, N.; De Alwis, A.C.
    This study examines the impact of artificial intelligence (AI) on human resource management (HRM) practices and its influence on organizational performance in Sri Lankan manufacturing firms. The study highlights how technological advancements, particularly AI and robotics, are redefining HRM frameworks and reshaping workplace dynamics.A cross-sectional quantitative research design was employed, with data collected from working employees in Sri Lankan manufacturing firms through a structured questionnaire. A random sampling technique was used to ensure representative participation. The collected data were analyzed using statistical methods, including correlation and regression analyses, to evaluate the relationships among AI adoption in HRM, employee performance, and organizational performance.Findings indicate a significant positive impact of AI-driven HRM practices on both employee and organizational performance. AI applications in HRM—such as automated recruitment, workforce analytics, personalized training, and performance monitoring—enhance operational efficiency, employee engagement, and managerial decision-making. The study also confirms that AI contributes to employee satisfaction by streamlining HR processes and improving workplace experiences.The research concludes that AI is a strategic enabler of HRM transformation, offering competitive advantages to manufacturing firms. Organizations must adopt and develop AI-driven HRM strategies to maximize workforce efficiency, optimize talent management, and sustain long-term performance improvements.From a practical perspective, the findings offer insights for business leaders, HR professionals, and policymakers on integrating AI into HRM frameworks to enhance organizational success. However, the study is limited to manufacturing firms in Sri Lanka, restricting its generalizability to other industries and global contexts. Future research could extend the study to diverse sectors and employ longitudinal methodologies to assess the long-term impact of AI-driven HRM on organizational performance.
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    Impact of Cloud Enterprise Resource Planning System Adoption among Listed Manufacturing Companies in Sri Lanka
    (Department of Finance, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Pelakatige, E. P. L. S.; Samarawickrama, A. J. P.
    Introduction: ERP cloud systems have become an intrinsic part of contemporary business operations to achieve efficiency, decision making, and competitiveness. This present research attempts to explore whether the adoption of cloud ERP results in enhanced performance among Sri Lankan listed manufacturing companies, mainly in ensuring processes are seamless and reducing any lag in operational processes. This research mainly aims to explore the significant factors that affect the successful adoption of cloud ERP systems and investigate their impact on the performance of listed manufacturing firms. It places special focus on top management support, organizational culture, IT knowledge, and business process reengineering as those factors that contribute much to ERP implementation outcomes. Methodology: This study follows a quantitative methodology, where primary data from 35 listed manufacturing companies in Sri Lanka are gathered through structured surveys distributed among key personnel. The response rate of 71% provides a robust grounding for the data. Statistical tools are used in descriptive statistics, correlation analysis, and regression modeling to test the relationship between ERP adoption and organizational performance. This study measures firm performance as the dependent variable while top management support, organizational culture, IT knowledge and business process reengineering are independent variables. Findings: It has been deduced that cloud ERP adoption greatly improves organizational efficiency, enhances the power of decision-making, and brings improvements in financial performance. Critical success factors for successful implementation are top management support and organizational culture, and to some extent, IT knowledge and business process reengineering have been positively related. Cloud ERP systems have tremendous potential for improving operational outcomes and thereby promote competitiveness among manufacturing organizations. Conclusion: The study finds evidence that the adoption of cloud ERP systems has a positive influence on the operational and financial performance of Sri Lanka's listed manufacturing companies. These results provide useful insights to the business leaders and policymakers with respect to the strategic planning of resource allocation for optimizing ERP implementation for long-term benefits.
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    An Empirical Investigation of the Impact of Human Resource Outcomes on Organizational Performance in Small and Medium Scale Manufacturing Firms in Sri Lanka.
    (8th International Conference on Business & Information ICBI – 2017, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2017) Weerakkody, W. A. S.
    The main objective of this study was to investigate the relationship between HR Outcomes and organizational performance of small and medium scale manufacturing firms in Sri Lanka. The research framework consists of two independent variables namely employee attitudes, behaviors, and the dependent variable. Two hypotheses were formulated using deductive approach to be tested under this study. Variables are neither manipulated nor controlled for the study. Hence, the study was conducted in a non-contrived setting. As the data for this study were collected at a single point in time, the study was cross-sectional in time horizon. Measures of the study had possessed sufficient validity and reliability. The sample for this study was selected from the Export Development Board (EDB) and Ministry of Industrial Development (MID). The structured questionnaire, which consists of 208 statements with seven-point scale, was used in order to collect the data and the sample consisted of 150 small and medium enterprises Sri Lanka. Hence, the unit of analysis was at the firm level. The researcher used Convenient Judgmental and Quota method to select the sample CEOs/ HR managers/owner managers/ MDs gave information on behalf of the firms. The data analysis included the univariate, bivariate, and multivariate analysis. The findings revealed that there are positive relationships between HR Outcomes and organizational performance. It is concluded that there is a positive and relatively weak relationship between HR outcomes and organizational performance in small and medium enterprises in Sri Lanka.
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    The Impact of Talent Management on Organizational Performance: A Study of Organizations in Apparel Industry in Sri Lanka
    (Department of Human Resource Management,Faculty of Commerce and Management Studies,University of Kelaniya, Sri Lanka, 2017) Munasinghe, M. H. L. H.; De Alwis, C.
    This research focused to find out the impact of talent management on organizational performance in the apparel industry in Sri Lanka. In the current study it has been recognized major four areas under the talent management Such as Talent Attraction, Talent Retention, Learning and Development and Career Management. Research analysis aimed to find out those four independent variables has impact on organizational performance. A cross-sectional survey design was used and convenient sampling method was used to select the respondents from the apparel industry in Sri Lanka. Population of the study was 350 apparel manufacturing organizations in Sri Lanka. Out of them 40organizations responses picked as the sample of the study. The convenience sampling method was used to select the sampling units. Data was collected through a structured questionnaire that created by Lyria (2014).The data was analyzed using correlation and regression analysis. It is found that talent retention and learning and development had demonstrated that those affected on organizational performance. However, there was not significant impact of learning and development on organizational performance in current field. And other two independent variables: career management and talent attraction had positive relationship with organizational performance although it is not significant. The results of the study implied that HR professionals of Sri Lankan apparel industry highly emphasize on talent retention to increase the organizational performance. This research may be a reflection of the development in the apparel industry and human resource strategy makers who try to come up with talent management concept.
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    Factors Affecting the Enterprise Recourse Planning (ERP) Systems on Organizational Performance
    (Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2016) Roshantha, L.M.D.; Edirisinghe, S.D.
    Technology has become great connectors of all societies and countless platform for the people. As technology becomes more powerful, more and more capabilities are merged. Therefore people do more new forms of value to create, new ways to connect people, deliver capabilities. ERP systems are sophisticated information technologies that enable companies to gain noticeable advantages over their rivals. However, these systems are neither a remedy to competition, nor a medium guaranteeing success. During the last decade controversial discussion opened and a lot of criticism and constructive agreement came out on decision –making benefits from ERP systems. Even though a lot of attention has been paid to the decision-making benefits of ERP systems in practice, there is limited amount of empirical research that explores the nature of end-user satisfaction and perceived organizational performance with ERP systems especially in Sri Lankan context. Therefore examining the factors that constitute ERP users’ satisfaction and to explore whether ERP users varies among the different users are of timely importance. The purpose of this research paper is to present the synthesized theoretical and empirical literature to help in the development of propositions and suggestions of a research agenda on the acceptance of ERP systems and investigate their link with organizational performance. Further the paper develops the technology acceptance model (TAM) to synthesize relevant literature and to develop propositions for future research agendas. A quantitative approach will be employed in the data analysis and multi-stage stratified sampling method will be used to select the respondents of ERP implemented companies. This study will use the descriptive statistical techniques and the structural equation method as the statistical techniques. Additionally, questionnaire and interview methods will be utilized as data collecting instruments.
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    Impact of Job Involvement on Organizational Performance: A Study of Public Sector Schools in Trincomalee District, Sri Lanka
    (Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2016) Pushpakumara, B.M.A.
    This study was designed to analyze the factors that caused to effective teachers job involvement in the school in which organizational performance is determined through proper job identification, psychological empowerment and employee recognition. Data were obtained from schools. A sample of 25 Principals and 100 teachers were chosen from the schools to observe their views. Research hypothesis had been formulated upon the theoretical exposure. The extent to which goal achieving task through a consented effort by principals and teachers has been largely encountered by employee job identification while considerably is dependent on the level of employee recognition and psychological empowerment. It was also revealed that principals in the school should play a vital role in the path of Managerial job involvement while providing teachers with task autonomy and task authority in addition to their continuous involvement in corporate planning. The findings envisaged that the continuation of present jobs of respective principals is worthwhile to the school than changing their respective positions time to time. At the same time individual teachers have realized that continuance commitment on respective positions is worthwhile to them as well. They have also realized that affective commitment (conscientiousness) is essential in addition to the continuous commitment and normative (Ethical) commitment of teachers.
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    Factors Affecting Organizational Performance upon Job Commitment of Academics in Selected Universities in Sri Lanka
    (Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2016) Pushpakumara, B.M.A.
    Present research investigates the influence of effective job commitment; affective commitment, continuance commitment, and normative commitment, on organizational performance. A sample of 125 managerial staff and 200 non-managers (academics) were chosen from selected universities in Sri Lanka. Data was collected through both questionnaires and interviews. Findings revealed that organizational performance is largely encountered by job commitment. Particularly, the degree of affective commitment of academics which was measured through the regular behavior, level of politeness, level of responsibility, level of effectiveness of academics have been largely influenced on organizational performance. Also, it was found that the degree of continuance commitment measured through financial benefit, loan facilities, welfare facilities, and level of fringe benefits have been highly influenced on performance. Further, the degree of normative commitment representing following learning experiences, organizational policies, having different programmes, organizational procedures, organizational standards, perfectly maintain lecture rooms, and level of positive moral also highly influenced performance.
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    The relationship between inventory management practices and organizational performance of manufacturing companies in Sri Lanka
    (Department of Accountancy, University of Kelaniya, 2015) Iroshani, M.B.M.
    In current context manufacturing firms use various techniques to manage their inventories. Past literature reveals the practices adopted by the companies have a significant impact on organizational performances. Most of manufacturing companies which use proper inventory management practices have shown great performance. Inventory management practices are differ from one company to another because of the size of the industry, economic stability ofthe place, infrastructural facilities available, transportation network and many more which are called constraints. The purpose of this study is to identify weather there is any significant relationship between inventory management and the organizational performance of manufacturing companies in Sri Lanka. The study will be conducted by analyzing to which extend the companies are applying EQO, JIT, ERP practices to manage their inventory. The sample consists with twenty five (25) listed manufacturing companies in Sri Lanka from the period 2009-2014. Data will collect through both primary and secondary sources. To examine the applications of inventory management practices, structured and semi structured questionnaires will be used and to examine the organizational performance audited annual reports will be analyzed. The relationship between inventory management variables and organizational performance variables (Return on Assets-ROA & Return on Sales-ROS) will be tested by using descriptive statistics. Magnitude of the relationship will be measured by using correlation. The importance of the study is to provide a proper understanding to the management of manufacturing companies about how they should manage their inventory for an excellent organizational performance.