Symposia & Conferences
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Item IMPACT OF WORK LIFE BALANCE ON EMPATHY AMONG HEALTHCARE PROFESSIONALS AT ABC HOSPITAL: THE MEDIATION EFFECT OF SUPERVISOR SUPPORT(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Yasodhya, M.G.S.H.; Karunarathne, R.A.I.C.The increasing demands in the healthcare sector call for an enhanced understanding of work-related factors influencing healthcare workers' empathy. The motivation for this study stems from the central role that empathy plays in patient care and the challenges faced by healthcare workers in maintaining a healthy work-life balance. The primary aim of this research is to explore the impact of supervisor support on the work-life balance-empathy relationship. A quantitative approach was employed, with a cross-sectional survey design. The data were collected from 100 female staff nurses in ABC Hospital using established measures of work-life balance, supervisor support, and empathy. Statistical tests including correlation, regression, and mediation analysis via SPSS were utilized to examine the hypothesized relationships. Key outcomes indicate that work-life balance has a beneficial influence on empathy and that supervisory support highly mediates this effect. Nurses who have more improved work-life balance score higher in empathy, and positive supervisory support also strengthens the effect. Such findings reinforce the importance of ensuring a positive work environment in promoting employee well-being and improving the outcomes of patient care. The research contribution is twofold. Conceptually, it contributes to work-life balance and empathy research by incorporating supervisor support as a mediator. Empirically, healthcare organizations should prioritize strategies that maximize supervisor support and work-life balance initiatives in a bid to maximize empathetic care.Item IMPACT OF SELF-ESTEEM ON CAREER SUCCESS: THE MEDIATION ROLE OF SHAME(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Upashani H.P.C.; Karunarathne, R.A.I.C.Career success is a key outcome for individuals and organizations, and self-esteem is an indicator of career success. However, the emotional challenge of individuals, specifically shame, can potentially influence this dynamic. While studies have explored the relationship between career success and self-esteem, few look at the mediating role of shame, especially in Sri Lanka. This study aims to examine the impact of self-esteem on career success through the mediating effect of shame. A quantitative research design was used, and data were collected using structured questionnaires from 120 executive-level employees in the food manufacturing industry in Sri Lanka. Hypotheses were examined through linear regression analysis and mediation testing using Andrew F. Hayes's process software in SPSS. The findings validate that self-esteem has a positive strong influence on career success, confirming that individuals with higher self-esteem can achieve better work outcomes. It was also found that shame partially mediated this relationship and that individuals who were feeling shame may struggle to fully express their self-esteem in career success. The findings demonstrate the psychological complexities of career growth and suggest the hypothesis that shame may be an obstacle to mental attainment in a career. The study contributes to the existing literature by noting the importance of emotional considerations for career development in Sri Lanka. It gives practical guidelines for organizations, suggesting that organizations need to build environments conducive to self-esteem and minimizing the detrimental effects of shame. Employee well-being initiatives, mentorship schemes, and emotional resilience training can be implemented.Item IMPACT OF WORK - ROLE OVERLOAD ON WORK - FAMILY BALANCE SATISFACTION: THE MODERATING EFFECT OF PEER SUPPORT(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Madhuhansi, R.M.J.; Karunarathne, R.A.I.C.In the current context, work and family play a major role in a person's life. Due to the competition and complexity that comes with globalization, it has become imperative for people to be employed. Due to the work role overload, people's inability to balance their family and work in a satisfactory manner has become a major problem facing people all over the world. This has indirectly affected the mental health of employees. Because of this, attention has been focused worldwide on studying the impact of work role overload. Therefore, this study aims to understand how this work role overload relates to work-family balance satisfaction and the moderating role of support given by peers in the workplace. Accordingly, this research study was conducted as a cross-sectional study and used a standard questionnaire for data collection. The study population was the executive-level employees of ABC Telecommunication Company, and 230 executives participated in this study, representing all the departments in the company. SPSS version 23 was used to analyze the collected data, and descriptive statistics, the Pearson correlation coefficient, and Andrew F. Hayes Process for SPSS (v.4.3) were used to test the impact of work role overload on work-family balance satisfaction and the moderating effect of peer support. The results of this study showed that the work role overload negatively related to employees’ work-family balance satisfaction. Further, as we proposed, the moderating effect of peer support on the relationship between employees’ work role overload and work-family balance satisfaction was significant, and higher peer support weakens the negative impact of work role overload on work-family balance satisfaction. Findings of the research study contribute to the persistence of existing theories regarding work-family balance satisfaction and the work role overload. This study also helps ABC Company to identify the work role overload of employees, especially at the executive level, and implement relevant strategies to create a supportive work environment that helps employees balance family and work in a satisfying way. However, focusing only on peer support among the various types of social support, only executive-level employees are used for the study, and only one company in the telecommunications sector is focused on, which are major limitations of this study.Item PARENTING STYLES DURING ADOLESCENCE AND THEIR IMPACT ON UNDERGRADUATES’ SELF-ESTEEM(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Perera, R.A.C.S.; Karunarathne, R.A.I.C.This study is motivated by the need to understand how different parenting styles during adolescence influence self-esteem in undergraduate students, and this study explores the impact of parenting styles during adolescence on the self-esteem of undergraduates. Using a quantitative survey approach, the data were collected from undergraduate students from the Faculty of Management of the University of Kelaniya. The primary focus is on investigating how parenting styles during adolescence impact on the self-esteem of undergraduates. The research acknowledges that the self-esteem of undergraduates may differ depending on the parenting styles they have experienced during their adolescence. A comprehensive literature review leads to the foundation of the research, integrating theories and verifiable findings regarding the variables. The conceptual framework shows the interaction between self-esteem and parenting styles. Using a quantitative research approach, the study uses surveys and SPSS analysis to collect and interpret data. By exploring the relationship among these variables, this research expects to provide a deep comprehension of how these parenting styles influence the self-esteem levels of undergraduates.Item BALANCING ACT: HOW FLEXIBLE WORK SHAPES JOB SATISFACTION IN IT INDUSTRY IN SRI LANKA(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Perera, B.H.W.; Karunarathne, R.A.I.C.Job satisfaction is important for organizations to achieve success, and work-life balance helps to achieve job satisfaction. It is important to examine the impact of flexible working arrangements on job satisfaction, as it is a major workplace change in the modern business world. Although scholars have already examined the effect of flexible working arrangements and their outcomes, there is less research in the context of Sri Lanka. Thus, this study aims to examine the impact of flexible working arrangements on job satisfaction through the mediation effect of work-life balance. This research study was conducted as a cross-sectional study with a quantitative research design and data collected from 169 executive-level employees in three IT companies in Western Province, Sri Lanka. Hypotheses were tested using linear regression with the aid of Andrew F. Hayes's process for SPSS. The findings of the study revealed that there is a significant impact of flexible working arrangements on job satisfaction. Moreover, work-life balance mediates the relationship between flexible working arrangements and job satisfaction. Their findings inform the literature by emphasizing the importance of work-life balance in enhancing job satisfaction and offering valuable insights for Sri Lankan organizations to effectively implement flexible working arrangements.Item IMPACT OF WORKLOAD, COWORKER PRESSURE AND SUPERVISOR PRESSURE ON EMPLOYEE PRESENTEEISM IN THE APPAREL INDUSTRY(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Ekanayake, H.E.; Karunarathne, R.A.I.C.One of the major challenges facing Human Resource Management (HRM) today is presenteeism, which has a detrimental effect on employee productivity, which in turn affects corporate productivity and goal achievement. Therefore, it is necessary to prevent employee presenteeism, which is defined as turning up for work when unhealthy. The study aimed to determine the following three things: 1) to find the impact of workload on employee presenteeism; (2) to find the impact of co-worker pressure with understand the effect of supervisor pressure. This study has an analytical approach, a cross-sectional time horizon, and an individual unit of analysis. A literature review offered some empirical evidence upon which a theoretical framework was developed. A simple random sampling strategy was used to collect survey responses from 170 non-executive employees of Brandix Essential Koggala from a leading apparel industry company in Sri Lanka. It was found that employee presenteeism ranges from average to high, with workload, coworker pressure, and supervisor pressure. The findings of this study showed that there is a significant positive impact.Item Impact of Transformational Leadership on Organizational Climate of Five Star Hotels in Sri Lanka(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Karunasekara, D.S.P.C.; Karunarathne, R.A.I.C.This study focuses on examining the impact of transformational leadership on organizational climate. To attain this objective, the researcher collected data using a self-administered questionnaire from 312 employees who are working in 25 five star hotels in Sri Lanka. The survey participants were selected using simple random sampling method and the researcher distributed 500 questionnaires. However, only 312 employees responded, thus the respond rate equates to 62%. It was analyzed data using narrative statistics, Pearson correlation analysis, and regression analysis methods. The results of simple linear regression showed that transformational leadership has a significant positive impact on organizational climate. The theoretical and practical implications are discussed.Item Impact of Emotional Labor on Employee Performance: Mediating Effect of Employee Well-Being(Department of of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2020) Padmasiri, H.R.D.S.; Karunarathne, R.A.I.C.Although, the prior research extensively examined the antecedents of employee performance, a little is known about the effect of emotional labor on employee performance, particularly in the Sri Lankan context. Hence, bridging the gap in the context, the current study examined the impact of emotional labor on employee performance. Based on extant literature, the researcher developed a conceptual model which explains the effect of emotional labor on employee performance through employee well-being. Data were collected from 117 front line employees from 4 leading commercial banks in Sri Lanka to test the model. Data were analyzed employing correlation, regression and descriptive statistics with the support of the SPSS. The results show a significant impact of emotional labor on employee performance, where employee performance increases by 22.6%. Further, mediating analysis results show that employee well-being partially mediates the effect between emotional labor and employee performance. Overall, this study highlights the importance of emotional labor to improve employee performance, in particular service sector organizations. The study’s data are cross-sectional. Thus, future studies are encouraged to use a longitudinal research design with different samples. It is recommended that banks and other service organizations take necessary action to develop individual employees’ emotional regulation appropriately.Item Impact of Work from Home on Work-Life Balance: Study of Employees’ Experience during Covid-19 Pandemic(Department of of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2020) Nizath, S.M.; Karunarathne, R.A.I.C.Covid-19 pandemic has impacted every aspect of human life. Many employees start work from home during this pandemic situation, which disturbs employees’ regular work and non-work schedules. However, there were limited studies that examine the effect of Work from Home on Work-Life Balance. Thus, the current study examines the effect of Work from Home on Work-Life Balance and examines the moderating role of gender. Using a structured questionnaire, data were collected from 301 employees who started work from home during Covid-19 pandemic. The data were analyzed using regression with the Statistical Package of Social Science (SPSS 26.0 version). The results show that Work from Home significantly impacts Work-Life Balance, where Work from Home decreases employee Work-Life Balance. However, the moderating effect of gender was insignificant. The study makes a significant theoretical contribution by addressing the inadequacy of Work from Home policies by supporting the argument that the employees face so many challenges when performing organizational activities at their home. It is suggested that managers and practitioners should have a better understanding of the individuals and organization before implementing Work from Home practices to the employees. Cross-validation of this study’s findings in various industries and different cultures comparatively among a more extensive sample in subsequent studies is recommended, which will add more insights to the present study’s substance.Item Impact of Psychosocial Work Environment on Stress at Work: Moderating Role of Personality(Department of of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2020) Neelawala, N.G.O.N.; Karunarathne, R.A.I.C.The current study examines the psychosocial work environment’s impact on stress at work based on job demand-resource theory. Further, this study examines the effects of personality on the psychosocial work environment and stress at work as a moderator. Using a standard questionnaire, data were collected from 126 executive level employees in automobile dealer companies in the Colombo district, Sri Lanka. The data were analyzed using simple linear regression with the aid of SPSS 26.0. The results of this study show that psychosocial work environment has a significant impact on stress at work. More specifically, the results revealed that job demands have a significant positive impact on stress at work while job resources have a significant negative effect on job stress. However, these relationships vary across employee personality, where the impact of job resources is strong for employees with type A personality. The study’s data are cross-sectional. Thus, future studies are encouraged to use longitudinal research designs with people from various industries. Further, future studies could present a multi-level analysis. In line with extant research, this study contributes to increasing the understating of job demand-resource theory. Moreover, this study presents several implications for managers to reduce stress in the workplace.