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    Quality Assured Innovative and Best Practices in Library and Information Services
    (Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2016) Rath, P.
    Quality assurance in library and information services is a conscious and planned activity to create competition among the libraries, customer satisfaction by maintaining some international standards and bench marks through accountability. This further improves employee’s morale and satisfaction which in turn bring credibility, prestige, status, image and visibility of the institution nationally and internationally. Quality in library and information services can only be assured through innovative services and best practices to meet the changing information needs of the customers. Libraries of all categories were used to cater traditional library and information services like bibliographic, database, literature search, documentation, CAS, SDI, translation, reprographic etc. Besides libraries adopted some best practices as extension services like organising book exhibitions, essay and quiz completion to promote reading habits, best library user award, best library worker award, orientation programme. Advances in information and communication technology, changing information scenario and its application in library and information activities have compelled the library and information professionals to revamp and reorient the existing library and information services and professionals. Dramatic developments in the library and information activities have taken place due to the emergence of knowledge society, library resource sharing networks, digital library, content development and content management. Institutional repository, RFID, Web learning, MOOC, information/digital literacy and web based library services like social networking so as to supplement global reforms in education system as value added library services. Impact of information and communication technology have further compelled to develop the information management skills of the library and information professionals in the areas of Library Automation, Networking, Design and Development of Information System, Networking, Internet, Digitization, Content Development, Managing and Organizing Information Resources and Services, Applying Information Tools and Technologies and more importantly web based library and information services (Library Web 2.0) including social networking. The present paper shall discuss in detail the above mentioned quality assured, innovative and best practices in both traditional and networked environment for a sustainable development of library and information services that a knowledge society demands.
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    Assessment of innovative business opportunities and models to serve aging population in Sri Lanka
    (University of Kelaniya, 2005) Pathiratna, L.P.S.M.; Dasanayake, S.
    In year 2040, Sri Lanka will have a 36 per cent of old age dependants in their total population. However, these changes in age structure have some important implications and repercussions; which can either be favourable or unfavourable on the Sri Lankan economy and society. However, in Sri Lanka there are very limited research findings related to aging studies except those from population statistics. Therefore, it was felt necessary an in-depth investigation to identify the specific goods and services the aging population demands in the Sri Lankan context. A major assumption of the research was that the existing mechanisms were not sufficient to serve the growing proportion of the aging population in Sri Lanka without the active involvement of both the government and the private sector, through innovative business models. The survey method, with sufficient brainstorming discussions were practiced to acquire sufficient data to analyse the real needs, wants and demands of the aging population of the Greater Colombo area of Sri Lanka. Population was the Greater Colombo aging population. Sample size of the study was 100 respondents, entrepreneurs and service providers. Data analysis was completed by using SPSS package. Analytical findings of this research clearly indicate that in Sri Lanka there aren’t sufficient mechanisms to serve aging populations using innovative business models. Further, the involvement of the business sector is also limited to serve the aging population. This is due to high business risk and minimum government support to develop suitable infrastructure to serve the aging population. Therefore, it is strongly recommended that government policies be formulated to promote the private sector to serve the aging population of Sri Lanka using innovative business models. Moreover, it is recommended that to implement joint efforts by the government and the private sector to serve the aging population in Sri Lanka and this would lead to create win-win situation for both the business sector and the aging population of Sri Lanka.