11th HRM Student Research Symposium 2024
Permanent URI for this communityhttp://repository.kln.ac.lk/handle/123456789/29187
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Item IMPACT OF EMPLOYEE MINDFULNESS ON WORK ENGAGEMENT WITH THE MEDIATING EFFECT OF EMPLOYEE WELL-BEING: WITH SPECIAL REFERENCE TO THE ABC COMPANY IN IT INDUSTRY IN SRI LANKA(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Dissanayake, D.A.T.D.; Jayasinghe, C.This study investigates how employee mindfulness impacts employee work engagement, with a specific focus on the mediating role of employee well-being in the context of the Sri Lankan IT industry, using IT professionals of ABC Company as a case study. Generally, the IT industry deals with high demands and consequently a high level of stress. As a result, the IT industry highly suffers from issues related to employee burnout and turnover. Therefore, organizations stepping into exploring new strategies for effective employee engagement is critically important. As one of the strategies, employee mindfulness has been identified as a proposition for improving employee well-being and work engagement, and this study aims to validate these claims by examining how employee mindfulness affects employee well-being and, in turn, improves work engagement among IT professionals. This study used quantitative research methods and data were collected through a structured questionnaire distributed to IT professionals at ABC Company. According to the analysis, employee mindfulness positively affects work engagement, and this relationship significantly mediates the employee’s well-being. These findings suggest that employee mindfulness not only directly improves employee work engagement but also indirectly improves employee well-being. This dual effect highlights the importance of fostering a holistic approach to a mindfulness-oriented workforce. Further, the findings of this study provide actionable insights for organizational leaders in the IT industry and HR professionals and provide a route map for implementing mindfulness practices to enhance employee well-being and employee work engagement.Item IMPACT OF LANGUAGE BARRIERS ON CARRIER PROGRESS OF TOURIST GUIDES IN SRI LANKAN TOURISM INDUSTRY(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Balagalla, H.D.L.H.; De Alwis, A.C.This study examines the role played by language barriers in limiting the career progress of the tourist guides in the tourism in Sri Lanka. The research follows quantitative and cross-sectional design; data was obtained using structured questionnaires from 345 registered tourist guides with the Sri Lanka Tourism Development Authority. The study seeks to determine the effect of three independent variables communication style, training and support and work engagement on career advancement, using correlation and regression analysis through SPSS.The results suggest that there is a significant positive relationship among communication skills, career advancement, and training. Communication style reduces guessing between tourist guides and their clients, training and skills provide the tools to overcome these gaps, with work engagement mopping to be the most predictor. Professional language training, technological tools, and collaboration among tourism stakeholders are practical implications in solving communication problems.The limitations of the study are the reliance on self-reported data, the specific place of research, and the lack of other possible factors such as economic policies. Future research could take a qualitative approach, multi-country or cross considerations, any other aspects such as cultural and technology inclusions are recommended. This study has emphasized the necessity for strategic measures that will boost the career growth of the tourist guides so that the overall experience of tourism is improved.