11th HRM Student Research Symposium 2024

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    IMPACT OF WORK LIFE BALANCE ON EMPATHY AMONG HEALTHCARE PROFESSIONALS AT ABC HOSPITAL: THE MEDIATION EFFECT OF SUPERVISOR SUPPORT
    (Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Yasodhya, M.G.S.H.; Karunarathne, R.A.I.C.
    The increasing demands in the healthcare sector call for an enhanced understanding of work-related factors influencing healthcare workers' empathy. The motivation for this study stems from the central role that empathy plays in patient care and the challenges faced by healthcare workers in maintaining a healthy work-life balance. The primary aim of this research is to explore the impact of supervisor support on the work-life balance-empathy relationship. A quantitative approach was employed, with a cross-sectional survey design. The data were collected from 100 female staff nurses in ABC Hospital using established measures of work-life balance, supervisor support, and empathy. Statistical tests including correlation, regression, and mediation analysis via SPSS were utilized to examine the hypothesized relationships. Key outcomes indicate that work-life balance has a beneficial influence on empathy and that supervisory support highly mediates this effect. Nurses who have more improved work-life balance score higher in empathy, and positive supervisory support also strengthens the effect. Such findings reinforce the importance of ensuring a positive work environment in promoting employee well-being and improving the outcomes of patient care. The research contribution is twofold. Conceptually, it contributes to work-life balance and empathy research by incorporating supervisor support as a mediator. Empirically, healthcare organizations should prioritize strategies that maximize supervisor support and work-life balance initiatives in a bid to maximize empathetic care.
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    EXPLORING THE RELATIONSHIP BETWEEN MENTAL HEALTH INITIATIVES AND ABSENTEEISM IN MANUFACTURING FIRMS IN COLOMBO DISTRICT, SRI LANKA
    (Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Sudharshan, G.; De Alwis, A.C.
    Employee absenteeism remains a significant challenge in the Sri Lankan manufacturing sector, with mental health playing a crucial role in workforce stability and productivity. This study examines the relationship between mental health initiatives and absenteeism in manufacturing firms in the Colombo District. A quantitative research approach was adopted, utilizing structured questionnaires to collect data from 400 employees. The study aimed to evaluate the effectiveness of mental health programs in reducing absenteeism and enhancing employee well-being. The findings indicate a positive correlation between mental health initiatives and reduced absenteeism, particularly among younger employees (18–25 years) and those with less than one year of job experience. Operational staff and supervisors exhibited higher absenteeism and stress levels compared to managerial employees, highlighting the need for targeted interventions. Family responsibilities and health challenges were identified as primary causes of absenteeism, while mental health programs had limited impact on addressing broader workplace stressors. Despite improving attendance, the effectiveness of these initiatives in reducing stress was constrained by systemic challenges such as heavy workloads and work-life imbalance. The study concludes that a holistic approach integrating tailored mental health initiatives, improved program accessibility, peer support networks, and flexible work arrangements is essential for minimizing absenteeism and fostering employee well-being. These findings contribute to the discourse on workplace mental health and offer actionable recommendations for improving workforce stability in the Sri Lankan manufacturing sector.