Symposia & Conferences
Permanent URI for this communityhttp://repository.kln.ac.lk/handle/123456789/10211
Browse
4 results
Search Results
Item A Study on the Relationship between Youth Unemployment and Unskilled Labor Migration in the Coastal Belt (with reference to Negombo Divisional secretariat)(2nd International Studies Students’ Research Symposium – 2018, Department of International Studies, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2018) Fernando, N.Since unemployment is the main issue of the Sri Lankan economy. As a result of the unemployment pressure, labor migration has become a modern trend among young population. Foreign employment opportunities have continuously helped to reduce the domestic youth unemployment pressure in Sri Lanka. Sri Lanka government is promoting foreign employment after 1977 by way of introducing a policy conductive to creating an environment for promotional activity. Migration for employment abroad is not embedded in a grand strategy for economic development but migration of unskilled workers may have affected to increase house hold income because there is a huge difference between wages of labors among developing nation and developed nations. The main objective of this research is to identify how unskilled labor migration has become a cause to reduce unemployment in Sri Lanka. specific objectives of this research is to examine impacts of unemployment reference to coastal area people, identify the push factors of the labor migration and identify effective sectors which increase their life standards after migration. This study has been carried out through qualitative approach conducted using both primary and secondary data. To collect the primary data questionnaire method and interview method were used. Many sources are used to collect the secondary data such as journals, research, reports, published and unpublished books, online sources. To analyze collected data descriptive analyzing method were used. According to the research findings considerable number of the youth has migrated through the illegal patterns. There is a life threat to migrants in illegal migration. Some of them has become victims of human smugglers. We can identify both positive and negative impacts relating to the unskilled labor migration. Unskilled youth migration may influence domestic economy. The necessity of clear policies to reduce youth unemployment and reforms in the education and vocational training can be mentioned as suggestions of this studyItem Usage of Electronic Customer Relationship Management in Online Banking in Sri Lanka(4th International Conference on Social Sciences 2018, Research Centre for Social Sciences, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2018) Pathirana, B.P.S.V.Sri Lankan Banks and Finance companies are forced to provide online banking/internet banking their customers due to rapid advancement in the information communication technology and new technological adoptions in the banking and financial sector. Current advancements in the mobile data services and internet based services changed the consumer behavior and current banking and finance customers are more favorable to use remote banking channels and online banking apps. This has completely changed the banker customer relationship and reduced the physical relationship/contact with the customer and the bank. Due to lack of face to face interaction between bank and customer in online banking and remote banking create huge service gap for them how to serve and maintain effective customer relationships in online banking environment. This study investigated how Sri Lankan banks use “Electronic Customer Relationship Management” (E-CRM) tools to maintain profitable customer relations in online / remote banking. A qualitative study was conducted for three Sri Lankan Banks to find their E-CRM practices. Research methodology used is questionnaire and focus group interviews. The findings revelled that banks use E-CRM tools to profiling and assessing their customers, customer retention, cross selling, recognise the customer need for the trade-off between extracting and delivering customer value, and increase the profitability (for customer and bank) of transactions by reducing transaction cost.It was identified continuous staff training and customer feedback is critical for the successful implementation of E-CRM strategy in banks.Item Cooperation, Alignment, and Alliance: Defining Security Relationships for the 21st Century Strategic Environment(4th International Conference on Social Sciences 2018, Research Centre for Social Sciences, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2018) Bosack, M.M.A.The Indo-Pacific is destined to be the region of the world with the most great-power competition in the 21st century. States will be seeking to align with others, but conventional models for alliances are outmoded in the context of modern competition. This paper provides a necessary update to core concepts associated with alliances and other security relationships. It examines strategies that underwrite competition and cooperation to provide better understanding of emerging trends in the Indo-Pacific’s security relationships. The nature of conflict and competition has evolved in ways that has made traditional conceptions of alliances obsolete, forcing a necessary reexamination of security relationships in the present era. Although conventional and nuclear conflict are still considerations, the broader application of diplomatic, information, and economic power in interstate competition means that traditional military alliances are ill-suited for the current strategic environment. Instead of focusing simply on the binary “ally” or “non-ally,” this paper clarifies security relationships in the context of modern competition by employing six key indicators: (1) common interests among states; (2) unilateral policies directed at security relationships; (3) routine security engagement; (4) negotiated policies; (5) negotiated instruments; and (6) negotiated alliance treaties. The paper concludes that these indicators serve both as measures for security relationships as well as tools for crafting strategic ends, ways, and means. It then uses examples of relationships in the region, including those among the United States, Japan, Sri Lanka, the Republic of Korea, the Philippines, and China to illustrate key points. It isolates a taxonomy of security relationships under cooperation, alignment, and alliances, and suggests that alignments will be the most important in shaping the Indo-Pacific in the 21st century. This research provides key findings for states searching to build strategies for shaping security relationships in an increasingly contested regionItem Convergence of India and China interests and their impact on post conflict Sri Lanka.(1st International Studies Students’ Research Symposium-2017 (ISSRS 2017) ,Department of International Studies, Faculty of Social Sciences, University of Kelaniya, Sri Lanka., 2017) Karunarathne, M.S.H.U.Convergence of India-China interests on Sri Lankan context became critical during post conflict period as it provided the platform for these two powerful nations to check and balance their interests. This paper aims at discussing the impact of their interests on post conflict Sri Lanka. The main objective of the study is to determine the imperatives of Sri Lanka’s post conflict period and identify the convergence of Indo-China interests on above context and their impact on Sri Lanka. To achieve aforesaid objectives qualitative approach has been adopted and secondary data is the main type of data obtained from various sources such as books, journal articles, newspapers, government records and other relevant documents available in both printed and electronic versions. Document analysis, theoretical analysis and descriptive analysis are used to analyze data. In document analysis documents are interpreted to give meaning and it collects available data related to the study and interprets them to find out specific issues. Concepts derived from literature review and theoretical analysis help to develop broader understanding on those issues and collect new knowledge. Descriptive analysis has also been used in certain areas to provide comprehensive understanding of collected data. The research findings conclude Chinese influence over the other regions seems inevitable with its rise as a global economic and military power which is perceived as a threat by India. India is also trying to match Chinese rise resulting suspicion and fear psychosis among one another’s achievements. Both are engaged in a competition to achieve goodwill of their neighbors. Sri Lanka has become convergence point for both India and China due to its strategic importance in the Indian Ocean and it was intensified during post conflict period. Both attempted to attract the post conflict reconstruction projects but China impressed more positively on Sri Lankan policy makers since its aid came with no influences for domestic politics. India raised the issue on reconciliation and power devolution and even supported UN resolution against Sri Lanka. Chinese approach was more peaceful and beneficial for Sri Lanka whereas India