Symposia & Conferences
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Item A Study about E- Government Services and Its Usage Provide by Sri Lanka Government to Citizens Specifically on Three Services.(Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya,Sri Lanka., 2017) Shyamali, P.T.C.E government refers to the use of Information and communication technology give to provide citizens with more convenient access to the government’s services and information. As the usage of Information technology is growing fast, Sri Lankan government is making many efforts to provide services to its citizens through e government. In 2007, Sri Lanka government was adopted e government policy and then launched e government project with support of Sri Lanka Information Communication Technology Agency (ICTA). There are many e government services which delivered by Sri Lankan e government to its citizens. Among these e government services selected three e services which most important to citizens in their day today life. Those are online exam result services, online vehicle license service and online train schedule service to this research. Sri Lankan government is spending lot of money one government project. The purpose of the research is study about the usage of e government service in rural areas. The method of this research is interviews and questionnaire. The data collection-using questionnaire from 300 people who lived in Benthota Divisional Secretariat Division. How the communities use e government services is surveyed. Their awareness, attitudes also studied. It is also expected to study the facilities and provisions of e government services available in those intuitions attached to Benthota Divisional Secretariat Division.Item Usage of E-Government Services Provided by Sri Lankan Government for Citizen.(Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya,Sri Lanka., 2017) Darsha, T.D.H.Increase the people’s participation of all the government affairs using the Information and Communication Technology (ICT) and new Medias, creates a good governance. Provisions of all the needy services of people and working continuously with those to build a better connection with them through all the means ICTs is called as e-government services. Information of any given country is a resource, which directly affect the all civilians. E-government services are developed to offer government services quickly and accurately for the public. The e-government services policy formulated by Sri Lankan government and implemented with a joint effort by Information and Communication Technology Agency office attached to government of Sri Lanka. The purpose of the study is to survey on the poor awareness of the public on e-services offered by the government. The principal objective of this study is to investigate the use of e government services provided by Sri Lankan government to the public. The data will be collected by selecting a random sample from the scholars in the field of education using categories like physicians, lawyers, academic staff of universities and the teachers. It is expected to choose 50 scholars from each of the above mentioned filed. Data will be collected by questionnaire and interview methods. Excel and SPSS software will be used in the data analysis. The tendency of public towards the usage of Sri Lankan e-government services could be increased with the results of the study.