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    A Study on the Relationship between Citizens’ Awareness and the Usage of EGovernment Services in Sri Lanka
    (3rd International Conference on Library and Information Management, Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2019) Dilinika, J.M.S.
    Currently the internet access in within reach for majority of the people in the world. Due to this trend, many counties, organizations have used ICT as a communication medium which would allow the end users to be connected easily and to provide necessary services easily and efficiently. Therefore, with the help of the aforementioned technological advancements and improved infrastructures, the governments all over the world are trying to provide their services to the citizens through online. In order to provide e- government services, Sri Lankan government has introduced “E- Sri Lanka National Development” project in the year of 2005 and Sri Lanka government web portal was the central place of the same implementation. This study aims to identify the relationship between citizens’ awareness and the usage of e-government services in Sri Lanka. Accordingly, it was able to identify key issues related to the usage of e-government applications and suggestions were made to improve citizens’ awareness and the usage of e-government service
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    Contribution of National Libraries in Dissemination of Knowledge in Developing Countries: Challenges and Opportunities
    (Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2016) Dilinika, J.M.S.
    National libraries play a vital role as knowledge centers for their nations. Mandate of the national libraries is to collect, preserve, and provide access to heritage content and materials about the nation and the wider region. In this context, libraries are introducing variety of knowledge dissemination services for their local and global community. With the invention of Information and Communication Technology (ICT), libraries nowuse different types of technologies to disseminate the knowledge. This paper investigates the recent changes to provide access to knowledge in National Libraries in developing countries. This was measured using library websites and scholarly literature focusing on information services, purposes, and recent problems. The sample consisted of 10 national libraries of developing countries. The results indicate that the ICT has become an integral part of the library.Computing technology, communication technology and mass storage technology are some of the areas of continuous development that reshape the way that libraries access, retrieve, store, manipulate and disseminate information to users. Digitization, enhance user access, legal demands, infrastructure facilities and etc could be identified as recent problems. Libraries in developed countries are highly competitive and advanced through information and communication technology. Within this competitive background many libraries in developing countries need further development strategies based on ICT to overcome these difficulties. This research provides recommendations to provide a discussion in order to modernize libraries in to the 21st century.