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Browsing Social Sciences by Subject "Customer"

Browsing Social Sciences by Subject "Customer"

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  • Impact of Technology on the Customer Satisfaction - A Study with Reference to Sri Lankan Banking Sector 
    Amarathunga, P.A.B.H.; Pathiratne, S. (Research Centre for Social Sciences, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2016)
    Developments in information technology, telecommunication and internet utilization has changed drastically the relationship focused activities into data oriented operations. Sri Lankan Bnaking sector is one such sector ...
  • Sri Lankan Airlines as a Tourism Facilitattor 
    Wickramaratne, K.A.D.I. (International Conference on Applied Social Statistics (ICASS) - 2019, Department of Social Statistics, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2019)
    Sri Lankan Airlines is the National Airline of Sri Lanka which offers numerous facilities in order to get the maximum customer satisfaction. The airline’s hubs are situated at Bandaranaike International Airport in Katunayake ...
  • Study of Using New Media for the Management of Institutional Public Relations Internally and Externally (With Special Reference to TelecomCompany) 
    Suraweera, N.; Dharmasiri, K.; Karunathilake, A. S. M. N.; Thathsarani, W.A.P. (International Conference on Applied Social Statistics (ICASS) - 2019, Department of Social Statistics, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2019)
    The main link in the business sector is the customer. If there are no customers, that could jeopardize the well-being of a business. To prevent this from collapsing, more effective public relations methods must be adopted. ...

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